Dental Receptionist – Glasgow (Part-Time)

A welcoming dental practice in Glasgow is looking for a professional and empathetic Dental Receptionist to join their patient-focused team. As the first point of contact, you aren’t just managing a desk; you are the face of the practice, responsible for setting a calm and positive tone for every patient’s visit. If you have a passion for healthcare and a “people-first” approach to administration, we offer a supportive, collaborative environment where your growth and well-being are prioritized.

About the Role

As a Dental Receptionist, your primary mission is to ensure a seamless and stress-free journey for our patients. You will manage the heart of the practice—the front desk—handling everything from high-volume scheduling to complex patient inquiries with a warm and professional demeanor. You will work closely with the clinical team to coordinate appointments, manage patient records, and ensure that the reception area remains a clean, welcoming space. Whether you are comforting a nervous patient or efficiently handling payments, your role is vital to the success of our daily operations.

Key Responsibilities

Patient Welcome: Greeting patients warmly upon arrival and ensuring all registration forms are accurately completed.
Appointment Management: Coordinating the practice diary, managing bookings, and handling cancellations or emergency walk-ins.
Communication: Answering phone calls and emails professionally, providing clear information regarding treatments and costs.
Administration: Maintaining up-to-date electronic patient records (EMR) and ensuring strict adherence to GDPR and patient confidentiality.
Financial Handling: Processing patient payments, discussing finance options, and managing daily reconciliations.
Collaboration: Working as a key link between the dentists, dental nurses, and patients to ensure efficient clinic flow.

Requirements and Skills

Communication: Exceptional verbal and written communication skills with a reassuring and polite telephone manner.
Experience: Ideally, you will have a background in a reception or administrative role, with a strong preference for candidates from dental or healthcare settings.
Attitude: A consistently positive “can-do” attitude and the ability to remain calm under pressure.
Technical Savvy: Comfort using computer systems; experience with dental software (such as SOE or R4) is a significant advantage.
Organization: Strong multitasking skills and a high level of attention to detail when managing records and schedules.

Why Join the Practice?

We believe that a happy team leads to happy patients. This part-time role offers a competitive salary and is designed to fit into a balanced lifestyle.

Wellness Programs: Access to dedicated wellness initiatives to support your mental and physical health.
Career Growth: Opportunities for professional development and training within the dental industry.
Culture: Join a friendly, supportive team that values open communication and mutual respect.
Impact: Play a direct role in improving the oral health and confidence of our local Glasgow community.

To apply for this job please visit uk.talent.com.