Warehouse Team Lead

job description

PHOENIX Healthcare Distribution, a leading national pharmaceutical wholesaler, is seeking a reliable and motivated Warehouse Team Leader for our Birmingham Distribution Centre. We are a vital link in the UK healthcare system, ensuring pharmacies, GPs, and hospitals receive life-saving medications through our MHRA-licensed supply chain. If you are a proactive leader who thrives in a fast-paced, regulated environment and wants to make a tangible difference in community health, we want to hear from you.

Essential Skills/Experience

• Numeracy and literacy skills

• Attention to detail

• Team Player

• Communication Skills

• Ability to prioritise own workload

• Experience in a similar role

In this role, you will bridge the gap between senior management and warehouse operatives, providing hands-on leadership to ensure the depot meets its critical twice-daily delivery schedules. You will be responsible for delegating tasks, managing team productivity, and ensuring all operations comply with BSI ISO Quality and Environmental standards. Your leadership will be key to hitting internal KPIs and maintaining a safe, organized workspace. By joining the Birmingham depot, you become part of a community-focused team supported by accredited training programs and a comprehensive benefits package designed to support your long-term career growth.

The Pharmaceutical Supply Chain

Working for a wholesaler like PHOENIX requires a high level of precision due to the nature of the products.

• MHRA Compliance: All staff must adhere to Good Distribution Practice (GDP) to ensure the integrity of medicinal products.

• Cold Chain Management: Some medications require strict temperature controls (2°C to 8°C) throughout the warehouse journey.

• Audit Readiness: Maintaining a “safe and tidy environment” is a regulatory requirement to prevent cross-contamination and errors.

Why Join PHOENIX?

• Financial & Hours: A competitive salary of £28,685.80 per annum for a 42.5-hour week, with an evening-focused working pattern.

• Wellbeing: Access to an Employee Assistance Programme, 22 days holiday (rising with service), and free on-site parking.

• Career Development: Comprehensive induction from Learning and Development Facilitators and access to accredited training.

• Community Impact: Be part of a diverse workforce dedicated to supporting local communities and national healthcare.