Warehouse Assistant

BVSC, Closing Date:10am on Friday 26 September.

Job Title: Warehouse Assistant

Responsible to: Multibank Manager

Location: West Midlands Multibank, Nechells, Birmingham

Hours of work: 35 per week. Job share would be considered

Contract: 12 months fixed term contract

Do you enjoy keeping things organised and making sure everything is in the right place at the right time?

Can you bring a positive, can-do attitude to a busy team where every day is different?

Would you like your work to directly support people across the West Midlands who are struggling to make ends meet?

If you answered yes, this could be the role for you.

We’re looking for a Warehouse Assistant to join the West Midlands Multibank, a partnership tackling poverty by redistributing donated goods to families and individuals in need. You’ll help keep the warehouse running smoothly – receiving and sorting donations, picking and packing orders for partner organisations, and ensuring our visitors receive a warm, efficient service.

As part of your day-to-day responsibilities, you will be receiving and organising stock in a safe and efficient way, ensuring donations are properly sorted and stored so they can be easily accessed when needed.

You will also take care of picking, packing and preparing orders for collection or delivery, making sure that partner organisations receive the right items promptly and in good condition.

Another important aspect of the role will be supporting and working alongside volunteers, helping them to settle into their tasks and feel like valued members of the team.

We are seeking someone who has experience of working in a busy and dynamic environment, such as a warehouse, retail or hospitality setting, and who is comfortable juggling multiple demands.

You should bring strong teamwork, organisational and customer service skills, as well as the ability to stay positive and solutions-focused even when things get hectic.

It’s also important that you have an awareness of health and safety practices and understand how to apply these within a warehouse environment.

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

29 days annual leave + bank holidays a year

3.5 times salary Death in service benefit

BVSC is a Living Wage Employer

Work-life balance

Hybrid working, allowing staff to divide their working hours between our city centre office and their home

Flexible working arrangements available for staff

A flextime system is in place for staff

We offer up to 7 days paid leave per year for undertaking voluntary work or public duties

We provide generous maternity and paternity pay

We support staff to undertake training and development, providing funding and time off for study

Values based approach

We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals

We offer free access to a range of wellbeing platforms

BVSC offers all employees a suite of wellbeing support

We are looking for candidates that can demonstrate the following BVSC organisational values:

Commitment: Making a positive difference through passion, innovation and social action

Collaboration: Connecting people and organisations to work together to improve lives

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham

Integrity: Building trust through delivering excellent outcomes

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals – regardless of ethnicity, sexual orientation, gender identity or expression , or any other aspect of their identity or lived experience – are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

For an equal opportunities monitoring form, please click here

Closing date for applications – Friday 26 September 2025 at 10am

Interviews to take place – Thursday 9 October, in person

Shortlisted applicants will be contacted by Friday 3 October . If you have not been contacted by Friday 3 October , you should assume you have not been shortlisted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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