Howden

Job Description

Who are we?

Howden is a collective—a team of gifted and enthusiastic individuals globally. Collectively, we have redefined the limits of insurance. We are linked by a common enthusiasm and a boundless perspective, and our power originates from our capacity to function as a robust international squad consisting of 18,000 staff members across more than 100 nations.

People choose Howden for various reasons, but they remain for one: our organizational culture. It is what distinguishes us. Whatever your concerns—professional balance, advancement, environmental impact, or charity work—you will discover peers spearheading evolution at Howden.

Role Overview

As a technical insurance specialist, you will be a vital component of a functional entity, offering essential administrative and technical backing to brokerage squads within specialized departments. Your position is central to maintaining the seamless flow of our reinsurance mechanisms, allowing brokers to concentrate on client engagement and high-level goals.

You will enter a committed group of specialists, each focusing on specific insurance sectors, enabling you to build significant proficiency in your field. Your duties will involve the creation and oversight of paperwork, data processing, and adherence to corporate and group standards, ensuring all objectives are met with exactness and punctuality.

This role provides a superb chance to enhance the productivity and achievement of our functions while acquiring important industry experience.

Key Responsibilities

Partner with experienced staff to establish and focus on primary goals, managing tasks to meet individual and group targets.
Reliably achieve established performance benchmarks and timelines.
Direct specific assignments and support broader group initiatives as required for successful results.
Deliver precise and prompt status reports to the Team Lead when requested.
Aid in the drafting of complex client and brokerage paperwork, ensuring precision and regulatory alignment.
Execute slips, estimates, signals, and contract changes productively while keeping high precision standards.
Conduct technical tasks, including data entry, financial monitoring, and task follow-ups, with exactitude.
Remain educated on legislative and legal shifts affecting the position to maintain compliance.
Keep current and precise documentation within company databases at all times.
React quickly and effectively to pressing problems, offering viable fixes.
Decipher and execute directives and challenges in accordance with corporate protocols.
Develop and preserve constructive ties with Business Units to promote cooperation.
Manage incoming queries from patrons, underwriters, and external groups with professional promptness.
Oversee account renewals and mid-term updates as needed, providing premium service.
Distribute significant data that could advantage the Entity or wider Group.
Stay current with industry and legal trends to maintain superior standards of execution.

Skills & Attributes

Advanced computer literacy, specifically in Microsoft Word, Excel, and PowerPoint.
Knowledge and grasp of Xchanging platforms.
Ability to complete and prove proficiency in technical schooling required by regulators.
Growing technical knowledge in assigned sectors (will be developed through experience).
Previous background in insurance or professional service environments is advantageous.
Sharp precision with the capacity to generate accurate, documented results.
Competence in functioning effectively in a squad and mentoring colleagues.
Superior spoken and written communication abilities with the poise to interact with stakeholders.

Qualifications

GCSEs (or equivalent) in English and Mathematics are mandatory.
A-level results at Grade A-C (or equivalent).

Job Data Table

Category	Details
Company Name	Howden
Location	Milton Keynes, United Kingdom
Locality	Milton Keynes
Country	United Kingdom
City	Milton Keynes
Region	South East England
Job Type	Full-time
Salaries	Competitive (Not specified)
Experience Level	Trainee / Entry Level
Travel	None specified
Language	English
Benefits	Defined career path, Sustainability initiatives, Volunteering, Reasonable adjustments

Skills & Competency Table

Key Skill	Level
Microsoft Office (Excel/Word)	Proficient
Attention to Detail	Expert
Communication	Excellent
Data Entry & Precision	Advanced
Team Collaboration	High

Salaries Pay Calculator Table

Annual Salary	Bonus	Total Compensation	Notes
£22,000 – £26,000 (Est.)	Performance-based	Base + Benefits	Based on regional trainee averages

Job Summary

This trainee role in Milton Keynes involves providing administrative and technical support to niche insurance broking teams. You will manage documentation, process quotes and endorsements, and maintain accurate records while ensuring regulatory compliance. It is a foundational position designed to build deep expertise in specific insurance lines within a global team.

FAQs

What educational qualifications are required for this role?

You must have GCSEs in English and Maths, plus A-levels at Grade A-C (or equivalent).

Is previous insurance experience necessary?

While preferred, it is not essential; Howden provides technical training to help you demonstrate competence.

What kind of systems will I use?

You will use Microsoft Office and will need to develop an understanding of Xchanging systems.

Are there flexible working options?

Howden supports reasonable adjustments, which can include flexible hours or hybrid working depending on the role’s needs.

What is the core focus of an Insurance Technician?

The focus is on managing the “back-end” technical processes like documentation and data entry so brokers can focus on clients.

Expert Analysis

This role offers a high-quality entry point into the London Market/Global insurance sector from a Milton Keynes base. Howden’s “people-first” culture is reflected in their 2024 gender pay gap report, which shows a median gap of 21.5%, and their commitment to ethnic diversity (targeting 15% ethnic minority representation in senior leadership by 2030).

Location & Logistics Guide

Milton Keynes is a strategic hub for Howden, offering a blend of modern business infrastructure and accessibility. The city’s grid system and proximity to London via the West Coast Main Line make it an ideal location for professional services.

https://en.wikipedia.org/wiki/Milton_Keynes

Career Path

Trainees typically progress to “Senior Technician” or “Technical Lead” roles within 2-4 years. With Howden’s global footprint, there are also opportunities to move into Broking, Claims, or Compliance management roles, often supported by professional qualifications like the ACII (Advanced Diploma in Insurance).

To apply for this job please visit uk.linkedin.com.