Tour Assistant

Job description

The Professional Squash Association (PSA) is looking for a motivated Tour Assistant to join our team in Leeds. This is a prime opportunity for someone eager to break into the professional sports industry. Based in our central office in The Calls, you’ll work behind the scenes of a global sport that features over 1,400 players and 1,000 annual tournaments. You’ll be part of a synergistic group—spanning media, charity, and governance—all dedicated to elevating squash on the world stage.

Key Responsibilities

• Providing information to players regarding events, accommodation and visa letters etc.

• Communicating information to promoters regarding events, event deadlines and chasing tournament information etc.

• Liaising with the PSA’s official squash ball partner to co-ordinate the timely delivery of squash balls to events.

• Event administration, including processing new events, payments, event registration and prize money payments in our bespoke CRM database.

• Leading on the registration and administration of Satellite and Federation events.

• The processing and approval of memberships including new member payments, renewals and general database administration.

• Maintaining and developing office systems including filing, printing, photocopying.

• Act as a point of contact for internal and external stakeholders, handling enquiries professionally.

• Answer and direct telephone calls, draft and compose e-mails, memos and letters.

Requirements, Qualifications and Skills

• Experience in an administrative role

• A passion for sport and ideally squash

• Well organised, efficient, with the ability to use initiative

• Good working knowledge of basic computer packages (Word, Excel, Outlook, PowerPoint)

• Can-do attitude and self-motivated individual

• Ability to work independently and as part of a team

• Excellent communication and good organising skills

In exchange for your hard work, we offer a vibrant workplace culture and a comprehensive benefits package. You will work 37.5 hours per week with a starting holiday entitlement of 25 days plus bank holidays. Our team enjoys a wellbeing programme, a SQUASHTV subscription, and active social perks like weekly squash and run clubs. If you are an organized individual with a “can-do” attitude ready to support global tournaments, we encourage you to apply and help us celebrate the world’s most exciting racket sport.