Job Description

Your Incentives

Yearly earnings of £31,650
Corporate vehicle (available for private journeys) or a yearly vehicle stipend of £3,700
Reimbursement for miles driven—covering your daily travel from your residence
Adaptable 36.5-hour weekly commitment (with four-day workweek possibilities)
Substantial vacation entitlement—plus the ability to purchase additional time off
Retirement savings plan, life coverage, one day for charity work, and family-oriented benefits
Secure operational protocols involving body-worn cameras and a specialist lone-worker safety framework
Consumer price reductions and health resources
Inclusion groups and instruments for monetary health

Operational Timing Needs:

To ensure optimal community engagement, officers perform 12 of their 36.5 weekly hours either during weekday evenings (4pm to 9pm) or throughout the weekend. This versatile scheduling allows you to balance personal life while assisting the public during peak periods.

Remote Starting Point:

Your shifts begin and conclude at your residence, involving site visits throughout the Milton Keynes region (preference for residents within MK40-MK46 districts).

Primary Duties:

Conduct visits to unlicensed premises, clarify legal choices, organize installment schemes, document findings, and participate in judicial proceedings when necessary. You will receive comprehensive equipment and access to a professional assistance network.

Ideal Candidates:

Those with excellent interpersonal skills, physical mobility, a valid UK driver’s permit, and a desire to contribute to the local area will find stability and advancement here. Prior experience in service-oriented positions is helpful but not mandatory.

Job Data Table

Category	Details
Company Name	Capita
Location	Milton Keynes, United Kingdom
Locality	Milton Keynes
Country	United Kingdom
City	Milton Keynes
Region	South East England
Job Type	Full-time / Permanent
Salaries	£31,650 per annum
Experience Level	Entry level / Customer-facing preferred
Travel	Local travel within Milton Keynes area
Language	English
Benefits	Company car/allowance, pension, life assurance, flexible leave, discounts

Skills & Competency Table

Key Skill	Level
Communication	High
Driving (Full UK Licence)	Essential
Conflict Resolution	Intermediate
Administrative Accuracy	Intermediate
Time Management	High

Salaries Pay Calculator Table

Annual Salary	Bonus	Total Compensation	Notes
£31,650	Not Specified	£31,650+	Includes £3,700 car allowance option and mileage

Job Summary

As a Television Licence Field Officer in Milton Keynes, you will visit unlicensed properties to educate residents on licensing laws and facilitate payment arrangements. This home-based role offers a flexible 36.5-hour week, requiring evening or weekend shifts, and provides a company vehicle to support your local community outreach efforts.

FAQs

What are the specific working hours for this role?

The role requires 36.5 hours per week, with 12 hours specifically scheduled between 4pm-9pm on weekdays or during weekends.

Do I need my own car for this position?

The company provides either a company car for professional and personal use or an annual allowance of £3,700.

Is previous experience in law enforcement required?

No, but experience in customer-facing roles is preferred, and strong communication skills are essential for explaining licensing requirements.

Where is the office located?

This is a home-based position where you start and end your day at your residence, focusing on the Milton Keynes area.

What safety measures are in place for field staff?

Capita provides body-worn video cameras and a dedicated support system specifically designed for lone workers to ensure field safety.

Expert Analysis

This role is ideal for self-motivated individuals seeking autonomy and a non-traditional schedule. The compensation package is highly competitive for the sector, particularly with the vehicle benefits and mileage coverage. Success hinges on the ability to balance firm regulatory enforcement with empathetic customer service in a field-based environment.

Location & Logistics Guide

Milton Keynes is a major town in Buckinghamshire, known for its unique grid road system and extensive green spaces. Field Officers should ideally reside within the MK40 to MK46 postcode areas to minimize travel time.

https://en.wikipedia.org/wiki/Milton_Keynes

Career Path

Starting as a Field Officer provides a strong foundation in regulatory compliance and public relations. Opportunities for advancement include Senior Field Officer roles, regional management, or specialized positions within Capita’s broader government services and enforcement divisions, focusing on operational leadership or training and development.

To apply for this job please visit www.vercida.com.