Technical Sales Account Manager

Role Overview – Technical Sales Account ManagerWe are a swimming pool equipment distributor based in the South East of England. We are looking for a new member of the team to grow our sales capacity and increase our turnover. The Technical Sales Account Manager is responsible for owning the customer journey from initial enquiry through to after-sales support, ensuring each client receives expert technical guidance, proactive communication, and a first-class experience. This role blends sales, technical knowledge, and account management with a strong focus on:Growing sales across trade and commercial accountsProviding technically informed product advice & supportSupporting the technical support team during busy periodsIdentifying and converting new business opportunitiesStrengthening relationships across domestic, trade, and commercial sectorsThis position is pivotal to driving revenue growth, enhancing customer satisfaction, and helping maintain service levels across the company.Key ResponsibilitiesYou will manage a portfolio of trade and high-volume accounts, acting as their main technical sales contact. Your goal is to grow these accounts, maximise order value, and ensure they receive exceptional commercial and technical support — while also stepping in to support the technical support function whenever demand increases.1. Technical Sales & Product SupportServe as the primary contact for technical enquiries, solution recommendations, and system sizing.Provide informed guidance on product selection, installation considerations, troubleshooting, and system compatibility.Convert technical discussions into commercial opportunities, ensuring customers select the most suitable products.Maintain a high level of product knowledge to support confident, solution-driven selling.2