Job Description

Position: Student Success Tutor – Part Time
Company: GBS (Global Banking School)
Location: Manchester (On-Site)
Department: Student Support
Contract Type: Part-time, 20 hours per week
Salary: £20,000 per annum
Shift Rota:

Thursdays: 4:00 PM – 8:00 PM
Fridays: 4:00 PM – 8:00 PM
Saturdays: 9:30 AM – 3:30 PM
Sundays: 9:30 AM – 3:30 PM

Role Summary:

The Student Success Tutor (SST) provides academic coaching, proactive support, and holistic guidance to students to improve academic outcomes, attendance, and satisfaction. SSTs also assist in monitoring student progress, liaising with faculty, and directing students to additional resources as needed.

Key Responsibilities:

Provide direct support to students in and outside the classroom to increase outcomes such as attendance, submission rates, and student satisfaction.
Monitor student performance, track academic progress, and maintain records as per GBS policies.
Identify at-risk students and implement interventions proactively.
Support students in workload management, life skills, and organizational skills.
Collaborate with faculty and staff to ensure students receive appropriate support and follow-up.
Signpost students to relevant resources and support services.
Contribute insights and updates during faculty student monitoring meetings.

Requirements:

Essential:

Experience in FE (Further Education) or HE (Higher Education) academic coaching.
Background in widening participation programs or experience as a teaching assistant.
Bachelor’s degree.
Strong organizational, interpersonal, and conflict management skills.
Flexibility to work evenings and weekends as required.

Desirable:

Professionalism in a student-focused service approach.
Excellent verbal and written communication skills.
Team player able to work under pressure and meet tight deadlines.
Proactive attitude to work.

Benefits:

25 days annual leave plus 8 public holidays (additional leave accrued by service up to 5 days).
Workplace pension scheme.
Tuition reimbursement for career development.
Flexible benefits including Cycle to Work, Workplace Nursery, Techscheme.
Access to perks, wellbeing programs, and reward & recognition schemes.
£500 employee referral award scheme.
Discretionary annual performance bonus.

Company Overview:

GBS is a higher education provider offering vocational, undergraduate, and postgraduate programs across multiple UK campuses. They focus on changing lives through education, providing a student-centered approach, and supporting academic success.

Skills & Competency Table

Skill	Level
Academic Coaching	High
Student Support & Mentoring	High
Organizational Skills	High
Communication Skills	High
Conflict Resolution	Medium-High
Collaboration & Teamwork	High
Proactive Problem Solving	High

Salary Breakdown

Component	Amount
Base Salary	£20,000 p.a.
Hourly Equivalent	~£20/hour (based on 20 hours/week)
Bonuses	Discretionary annual performance bonus
Other Benefits	Pension, tuition reimbursement, flexible benefits, extra leave

FAQs

Q: Is this a remote role?
A: No, the position is on-site in Manchester.

Q: Are evenings and weekends required?
A: Yes, the rota includes evenings (Thursday & Friday) and weekends (Saturday & Sunday).

Q: Do I need prior HE/FE experience?
A: Yes, experience in FE/HE and academic coaching is required.

Q: Is this role eligible for sponsorship?
A: No, the role is not eligible for visa sponsorship.

Career Path

SSTs can progress into Senior Student Success Tutors, Academic Advisors, Faculty Support Officers, or other professional roles in higher education administration. This role is ideal for individuals looking to build a career in academic support and student success services.

To apply for this job please visit www.learn4good.com.