Service Advisor

KPI People

Service Advisor | Sittingbourne | Franchised Main Dealership

Intro

Are you an experienced Service Advisor looking for a lucrative contract role with no weekend work? KPI People is recruiting for a busy franchised main dealership in Sittingbourne. This is a high-energy role within a professional aftersales team, offering an immediate start and the security of a guaranteed 47.5-hour week. Whether you are looking for a short-term boost or a long-term flexible contract, this position provides a competitive hourly rate and the rare benefit of having your weekends entirely to yourself.


What’s in it for you?

  • Earnings: Up to £17.50 per hour (DOE) with weekly pay via PAYE.

  • Hours: Guaranteed 47.5 hours per week with additional overtime available.

  • Work-Life Balance: No weekends required unless you choose to work them.

  • Flexibility: Full-time or Part-time contracts available to suit your lifestyle.

  • Support: Access to an experienced recruitment consultant available day and night.


Experience & Qualifications Required

  • Industry Experience: Minimum of 12 months experience as a Service Advisor in the Motor Trade.

  • Systems Knowledge: Experience with Kerridge or Pinnacle DMS is highly desirable.

  • Background: Experience in a franchised dealer environment is preferred.

  • Licensing: Must hold a Full UK Driving Licence.

  • Credibility: Excellent professional references are essential.


About the Role

As a Service Advisor, you are the central link between the customer and the workshop. You will manage the customer’s entire aftersales journey, from initial booking and vehicle drop-off to final handover.

Your day will involve processing repair orders, providing accurate quotes for additional work identified during Vehicle Health Checks (VHC), and ensuring all manufacturer guidelines are met.

Using Dealer Management Systems (DMS) like Kerridge or Pinnacle, you will track vehicle progress in real-time, keeping customers informed and ensuring that workshop efficiency remains high. This is a fast-paced environment where your ability to multi-task and provide exceptional customer service will be the key to your success.


Role Details at a Glance

  • Location: Sittingbourne, ME postcode area.

  • Contract: Temporary/Contract with flexible lengths.

  • Start Date: Immediate.

  • Employer: KPI People (Dealership Recruitment Specialists).

To apply for this job please visit www.kpipeople.co.uk.