Senior Delivery Manager

As a Senior Delivery Manager, you’ll:

• Lead and motivate one or two multi-disciplinary teams, helping them organise and plan their work, ensuring they deliver products and services that meet users’ needs
• Maintain delivery momentum: removing blockers and addressing issues
• Ensure teams clearly communicate their plans and progress using agile practices and provide reporting data to the portfolio and senior management team
• Manage supplier relationships and input into budgets, business cases, balancing cost vs value, monitoring financial health in delivery
• Actively participate in the Delivery Manager community, learning, sharing and applying skills and knowledge to improve – including possibly managing or mentoring Delivery Managers

Person specification

As a Senior Delivery Manager, you’ll have:

• Demonstrable experience and knowledge of using agile methodologies and practices to deliver large-scale digital products, services or projects
• Experience of the continuous approach to planning, forecasting and roadmapping
• Experience of identifying and fixing problems
• Experience of promoting agile in an organisation
• Exceptional communication and stakeholder management skills
• A passion for coaching, mentoring, and developing high-performing teams

Benefits

Alongside your salary of £56,167, Ministry of Housing, Communities and Local Government contributes £16,271 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Artificial Intelligence 

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Application and Selection
The application process will be split into 2 stages, testing the following Success Profiles:

Behaviours , Experience ,  Technical

Please ensure your CV does not contain any personally identifiable information.

Note: We do not consider direct CV applications. All applications must be submitted via the provided application link.

 

Stage 1: Sift (CV)

Experience: Your CV should demonstrate how you meet the Essential Criteria

You will be asked to complete an application question in addition to uploading your CV: Describe a time you worked as delivery manager or scrum master in an agile team. How did you help the team succeed? (Technical)

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. Your CV and technical answer will both be assessed at sift.

 

Stage 2: Interview

• Behaviours: “Working together”, “Delivering at a Pace”
• Experience: Experience questions will be based around the essential skills and criteria as listed in the job description.
• Technical: Technical questions will be based around the essential skills and criteria as listed in the job description.

Sift and Interview Dates

Sifting is envisaged to take place the week commencing 12th January 2026.

Interviews are envisaged to take place the week commencing 19th January 2026 and are currently being held remotely via videocall. This could be subject to change.

How We Recruit

Find out everything you need to know before applying here..

• Applying
• Sifting
• Interview
• Interview Results & Feedback
• Reserve List
• Near Miss
• Civil Service Grades
• We are a DCS, RIS & GPTWV employer
• Reasonable Adjustments

 

How to Apply

What you need to know before applying.

• Security Clearance Requirements
• Civil Service Nationality Requirements
• Right to Work
• Artificial Intelligence
• Civil Service Code and Recruitment Principles
• CV Declaration
• Sponsorships
• Salary and Grade
• Existing Civil Servants
• Conflict of Interest
• Location and Flexible Working
• Fixed Term Contracts
• Internal Fraud Database – Internal Fraud Register
• Appeals and Complaints
• Conflict of Interest

 

Security Clearance Requirements

National Office: BPSS 

 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Digital Data Jobs
• Email :DigitalDataJobs@communities.gov.uk

Recruitment team

• Email :DigitalDataJobs@communities.gov.uk

Further information

If you are unsure about any part of the process or require additional information about the post to enable you to progress your application, you should speak to the Resourcing team – Recruitment@communities.gov.uk. Candidates can appeal at any stage of the recruitment process if they believe there has been:
• a procedural irregularity
• an infringement of the Civil Service equal opportunities policy
• exceptional circumstances which were not notified to the interview panel which might have affected performance on the day.
It is important to note that these are appeals about the process not the decision. In the first instance, an appeal should be directed to the MHCLG Resourcing Hub at Recruitment@communities.gov.uk.
If the MHCLG Resourcing Hub is unable to satisfactorily resolve your complaint, you may contact put your complaint in writing to the Civil Service Commission, Room G8,1 Horse Guards Road, London, SW1A 2HQ or by email to: info@csc.gov.uk