Senior Creative Operations Lead; Hybrid

Job Description
BT Group invites you to join as a Senior Creative Operations Lead, driving operational excellence and enabling creative teams to deliver high-impact campaigns. Manage workflows, resources, and budgets while collaborating with senior stakeholders across a hybrid working environment.

About BT Group
BT Group is a global leader in telecommunications, delivering innovative connectivity, digital, and network solutions. With a focus on operational excellence, customer experience, and innovation, BT fosters an inclusive, collaborative culture that empowers employees to grow and make an impact across diverse teams.
Company Location: London, United Kingdom

Job Overview
As Senior Creative Operations Lead, you will oversee agency operations, manage resource allocation and budgets, and ensure projects are delivered efficiently and effectively. You will collaborate with senior stakeholders to optimize workflows and support high-performing creative teams.

Key Responsibilities

• Lead and manage operational processes within the creative function

• Oversee resource allocation, workflow management, and financial responsibilities

• Collaborate with senior stakeholders to ensure project delivery aligns with goals

• Drive process improvements to enhance efficiency and team performance

• Support cross-functional teams to meet deadlines and quality standards

Requirements & Qualifications

• Experience managing creative operations or agency workflows

• Strong leadership, organizational, and communication skills

• Proven ability to manage budgets and resources effectively

• Skilled at process improvement and operational problem-solving

• Comfortable working in a hybrid model (3 days in-office, 2 remote)

Benefits

• Salary: £80,000–£100,000 per year

• Hybrid working with flexible arrangements

• Opportunity to work with a leading telecommunications company

• Collaborative, innovative, and high-impact work environment

Job Data Table

Why Join Us
Join BT Group to lead creative operations, optimize workflows, and collaborate with high-performing teams in a hybrid, innovative, and career-advancing environment.

Job Summary
Oversee creative operations, manage resources and budgets, and drive efficient project delivery. Collaborate with senior stakeholders to ensure high-quality outcomes while supporting a hybrid, innovative workplace.

Date: 13 January 2026