Senior Client Relationship Manager – QA Ltd

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Job Description

Strategic Account Growth & Commercial Leadership

QA Ltd, the UK’s leading technology training provider, is seeking a high-caliber Senior Client Relationship Manager (internally titled Business Development Manager). This role is designed for a strategic “deal-maker” who excels at navigating complex organizational structures to expand revenue streams within a prestigious portfolio of established clients.

Operating in a hybrid model out of Slough/Burnham, you will serve as a trusted advisor to key stakeholders, aligning QA’s end-to-end learning solutions—ranging from apprenticeships to bespoke digital transformation programs—with your clients’ strategic goals.

Key Responsibilities

  • Strategic Account Planning: Develop and execute progressive plans to diversify engagement across your account base, targeting increased “share of wallet.”

  • Stakeholder Navigation: Identify and engage untapped influencers and decision-makers within existing accounts to expand QA’s footprint.

  • Consultative Solution Design: Lead client meetings to diagnose complex skill gaps and architect high-level, impactful learning interventions.

  • Commercial Management: Drive the end-to-end sales cycle, from strategic discussions and proposal drafting to leading bid teams and Subject Matter Experts (SMEs).

  • Data Intelligence: Utilize market data and CRM insights to prioritize your pipeline and maximize financial yields.

  • Client Advocacy: Conduct regular service reviews and implement continuous improvement strategies to maintain QA’s high satisfaction standards.

What You’ll Bring

  • Proven Sales Excellence: A verifiable track record of smashing revenue targets within a B2B service or solution-selling environment.

  • Consultative Mindset: The ability to move beyond transactional sales to design complex, multi-layered human capital solutions.

  • Communication Mastery: Sophisticated documentation and presentation skills suitable for C-suite engagement.

  • Technical Literacy: Proficiency in CRM systems and a genuine interest in the evolving technology landscape.


Job Data Table

Category Details
Company Name QA Ltd
Location Slough/Burnham, United Kingdom
Locality Burnham (Near Slough)
Country United Kingdom
City Slough
Region South East England
Job Type Full-time (37.5 hours per week)
Salaries Competitive Base + Uncapped Commission
Experience Level Senior / Proven B2B Sales Track Record
Working Model Hybrid (3 days Office / 2 days Remote)
Benefits 27 days holiday, Tech scheme, Degree/Masters enrollment

Skills & Competency Table

Key Skill Level
Strategic Account Management Expert
Consultative Solution Selling Expert
Stakeholder Influence Advanced
Commercial Bid Leadership High
CRM & Data Analysis Advanced

Salaries & Package Analysis

While base salaries for Senior Business Development roles at QA are competitive (typically ranging from £45,000 to £60,000 depending on experience), the total compensation is significantly bolstered by an uncapped commission structure.

Additional Financial Perks:

  • Annual pay reviews.

  • Season ticket loans and “Tech Scheme” salary sacrifice.

  • Incentive-based rewards for target over-performance.


Diversity & Inclusion Statistics

QA Ltd is a highly inclusive employer, currently ranked on The Inclusive Top 50 UK Employers List. Their commitment to diversity is reflected in their proactive recruitment of underrepresented groups in the tech and training sectors.

UK Workplace Diversity Benchmarks (General Reference):

  • Disability: As a Disability Confident employer, QA guarantees an interview to any disabled candidate meeting the minimum role criteria.

  • Ethnicity: Large UK tech-service firms typically aim for representation exceeding the 14% national average for ethnic minority professionals.

  • Gender: QA actively focuses on closing the gender gap in tech-sales, where women currently represent approximately 30–35% of the workforce.


FAQs

What is the “hybrid” expectation?

The role requires being physically present in the Slough/Burnham office 3 days a week, with the remaining 2 days worked remotely.

What products am I actually selling?

You are selling QA’s entire portfolio, which includes tech apprenticeships, instructor-led training (ILT), digital learning platforms, and higher education (Degrees/Masters).

Does QA support my own education?

Yes. You get 3 training days per year and the unique opportunity to enroll in QA’s own Degree or Masters programs to enhance your skill set.

How large is QA’s market presence?

QA partners with 96% of the FTSE and has served over 1 million learners, making them a “door-opener” brand in the B2B space.


Location & Logistics Guide

The role is based in Burnham, situated on the western edge of Slough. This location is ideal for commuters using the Elizabeth Line (Burnham Station), which provides rapid access to Central London and Reading. Burnham offers a slightly more suburban feel than central Slough while remaining in the heart of the Thames Valley tech corridor.

https://en.wikipedia.org/wiki/Burnham,_Buckinghamshire


Career Path

A Senior Client Relationship Manager at QA is on a direct path toward Regional Sales Director or Global Account Director roles. Given QA’s unique position as an educator, many employees also transition into Product Strategy or Learning Consultancy, leveraging their deep understanding of how skills drive business transformation.

To apply for this job please visit uk.linkedin.com.