Piercing & Fashion Customer Experience Specialist — Jewelry Discount

Piercing & Fashion Customer Experience Specialist

Role Overview

Lovisa is looking for a Piercing & Fashion Customer Experience Specialist in Glasgow. You will deliver outstanding customer service, perform professional piercing services, manage sales transactions, maintain stock levels, and ensure the store remains visually appealing. This role offers excellent training, a collaborative team environment, and staff discounts on jewelry.

About Lovisa

Lovisa is a global fashion jewelry retailer renowned for on-trend designs, quality products, and exceptional in-store experiences. With stores worldwide, Lovisa empowers its team members through continuous training, career growth opportunities, and a culture focused on creativity, customer service, and team collaboration.

Key Responsibilities

• Provide expert customer service, including piercing services and product guidance.

• Operate the cash register and manage sales transactions accurately.

• Replenish and organize stock to maintain a visually appealing store.

• Ensure compliance with health and safety standards for piercing services.

• Maintain a clean and inviting store environment for customers.

• Engage with customers to promote products, offers, and jewelry trends.

Skills and Experience Required

• Strong customer service skills with the ability to build rapport.

• Previous experience in fashion retail or piercing services preferred.

• Attention to detail and a keen eye for fashion trends.

• Ability to work effectively as part of a team in a fast-paced retail environment.

• Good communication and interpersonal skills.

Benefits

• Staff discount on jewelry and other products.

• Comprehensive training programs to enhance skills and career growth.

• Friendly, vibrant team environment.

• Opportunities for professional development and advancement within the company.

Job Details