Part Time Customer Service Executive

Part Time Customer Service Executive

• Company website link – https://www.adecco.co.uk

• Company name – Adecco UK Limited

• Industry – Recruitment / Staffing / Customer Service

• Location – Birmingham, United Kingdom (Remote)

• City – Birmingham

• Postal Code – B1

• Region – West Midlands

• Gender – Not specified

• Company Office local Address – Adecco UK Limited, 2 City Walk, Leeds, LS11 9AR, United Kingdom

• Contact info – +44 113 567 0000 (example placeholder)

• Email address – info@adecco.co.uk

• Country – United Kingdom

• Job Type – Part-time / Permanent

• Currency – GBP (£)

• Job Average Salary rate – £15,166–£22,750 per year (Pro-Rata)
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by We Are Hired UK.

About Adecco UK Limited

Adecco UK Limited is a global recruitment leader connecting talent with diverse opportunities, delivering workforce solutions and supporting career growth across industries.

Job Description

The Part Time Customer Service Executive resolves customer queries, maintains service excellence, collaborates with teams, and supports remote operations efficiently.

Core Job Information

Job Title

• Part Time Customer Service Executive

Location

• Birmingham, United Kingdom (Remote)

Job Type

• Part-time / Permanent

Salary

• £15,166–£22,750 per year (Pro-Rata)

Responsibilities

• Handle inbound customer queries via telephone and email promptly

• Collaborate with colleagues and management to ensure timely resolutions

• Adhere to service level agreements (SLAs) and key performance indicators (KPIs)

• Record interactions accurately and follow up until resolution

• Liaise with internal teams to address complaints efficiently

• Deliver empathetic and professional customer service consistently

• Maintain accurate documentation and data entry in customer systems

• Support remote work operations while upholding service standards

Requirements

• Proven call-centre or customer service experience

• Excellent verbal and written communication skills

• Strong problem-solving and conflict resolution abilities

• Attention to detail and organisational competence

• Ability to work collaboratively within a team

• Familiarity with customer service software and Microsoft Office Suite

• Previous inbound/outbound call handling experience is desirable

• Understanding of regulatory requirements related to customer handling is a plus

Benefits

• Competitive salary with annual increases

• Comprehensive training and development opportunities

• Flexible remote working options for work-life balance

• Supportive, inclusive, and disability-friendly work environment

• Career progression opportunities within Adecco UK Limited

• Equal opportunity employer committed to diversity and accessibility

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Part Time Customer Service Executive – Birmingham, United Kingdom only through the official careers website given apply link.

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Adecco UK hiring Part Time Customer Service Executives in Birmingham. Remote role with competitive salary, flexible hours, and professional development opportunities.