Website JSS Search Limited
Part-time Call Centre Advisor – Hours to SuitAbout the RoleWe’re looking for an enthusiastic and customer-focused Part-time Call Centre Advisor to join our dynamic team in the heart of Glasgow. If you have a passion for delivering exceptional service and enjoy working in a fast-paced, friendly environment, this could be the perfect opportunity for you.As a Call Centre Advisor, you’ll be the first point of contact for our customers — handling inbound calls, providing information, resolving queries, and ensuring every customer leaves the conversation feeling valued and supported.Key ResponsibilitiesHandle a variety of inbound customer calls in a professional and efficient mannerResolve queries quickly and accurately, maintaining a positive customer experienceUpdate customer records and systems with accurate informationWork closely with other departments to ensure smooth service deliveryMeet and exceed individual and team performance targetsWhat We’re Looking ForPrevious experience in a call centre or customer service role (preferred, not essential)Excellent communication and problem-solving skillsA positive attitude and a genuine passion for helping peopleStrong attention to detail and ability to work under pressureConfident using computer systems and multitasking during callsWhat’s in It for YouCompetitive salary up to £30,000 per annum pro rata with hours to suitExcellent benefits including bonus, private healthcare, and pension schemeHybrid working options after probationComprehensive training and ongoing career developmentModern, friendly office environment in Central Glasgow
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