Operations Support Lead

TC Group

Job description

TC Group is looking for a proactive Operations Support Lead to join our Manchester office. As a top 20 accountancy firm in the UK, we pride ourselves on being more than just accountants; we are ambitious business advisors. This unique role bridges the gap between traditional administration and fee-earning support, offering you the chance to work closely with partners on client delivery. With a salary of up to £30,000 and a comprehensive benefits package, this is an ideal move for a detail-oriented professional who wants to take ownership of key business functions in a fast-paced, growing environment.

Key Responsibilities

  • Client Onboarding: Take the lead on systemised due diligence and essential ID checks for new clients.

  • Company Secretarial: Manage the firm’s CoSec function, ensuring all Companies House filings are accurate and submitted on time.

  • Stakeholder Engagement: Act as a primary point of contact for clients via phone, email, and secure portals, managing expectations and building trusted relationships.

  • Financial Administration: Handle fee-raising processes and resolve any billing queries to ensure smooth commercial operations.

  • Operational Support: Manage compliance documentation, provide proactive administrative assistance to colleagues, and ensure the office runs efficiently.

About You

  • Experience: Ideally, you have a background in professional services (accountancy, legal, or similar), though we are open to those with a strong administrative foundation and a “keenness to learn.”

  • Technical Skills: IT proficiency is a must (Microsoft Suite). Familiarity with accounting software is a bonus but not essential.

  • Mindset: You are highly organized, detail-focused, and comfortable working under pressure to meet deadlines. You enjoy a “hands-on” approach and varied tasks.

  • Communication: You possess excellent verbal and written skills, capable of interacting professionally with both internal senior teams and external clients.

Why TC Group?

We offer a supportive culture that invests in your personal and professional aspirations. Our benefits are designed to provide security and work-life balance:

  • Hybrid Working: Enjoy a mix of home and office work (following your probationary period).

  • Security: Group life assurance (4x salary) and a solid pension scheme.

  • Wellbeing: An Employee Assistance Programme, a “Birthday Day Off,” and a Christmas shutdown to ensure you recharge.

  • Growth: Regular training and development opportunities to help you evolve within the firm.

  • Social: Active social functions and events to foster a true team environment.

Note: Candidates must be based in the UK and have existing right to work, as sponsorship is not available for this role.

To apply for this job please visit uk.linkedin.com.