Online Audio Note-Taker

About the Company

TELUS International designs, builds, and delivers next-generation digital solutions for global brands. With a focus on customer experience, digital transformation, and content moderation, we empower clients to thrive in the digital age. We value diverse talent and foster an inclusive environment where individuals can grow and contribute to impactful projects.

Job Description

Are you a keen listener with a sharp eye for detail and a knack for accurate typing? We are seeking dedicated individuals to join our team as Online Audio Note-Takers. This is a beginner-friendly, fully remote contract position where you will play a crucial role in converting spoken audio into structured and accurate written notes. Your work will support various projects, ensuring high-quality data input for our clients. No prior transcription experience is required; we provide comprehensive training to help you succeed.

Key Responsibilities
• Listen to audio recordings attentively and identify key information.
• Summarize and transcribe essential points, discussions, or instructions into concise written notes.
• Ensure accuracy, completeness, and clarity of all transcribed notes.
• Organize and format notes according to provided guidelines and templates.
• Meet daily and weekly targets for note-taking volume and quality.
• Maintain confidentiality and security of all audio content and sensitive information.
• Participate in feedback sessions to continuously improve note-taking skills.

Required Skills
• Excellent listening comprehension skills.
• Strong written communication skills in English.
• Proficiency in typing (minimum 40 WPM).
• Exceptional attention to detail and accuracy.
• Basic computer literacy and ability to navigate online tools.
• Reliable internet connection and a quiet workspace.
• Self-motivation and ability to manage time effectively in a remote setting.

Preferred Qualifications
• Experience with transcription software or tools.
• Familiarity with various accents and speaking styles.
• Previous experience in data entry, administrative support, or a similar detail-oriented role.

Perks & Benefits
• Fully remote work opportunity, offering flexibility and work-life balance.
• Comprehensive training and ongoing support.
• Opportunity to contribute to diverse and impactful projects.
• Competitive contract rates.
• Access to a supportive online community of fellow note-takers.
• Skill development in listening, typing, and data processing.

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