Job Description

Front Office & Beverage Specialist | Slough Location

@ Moxy & Residence Inn Slough, SL1 1GZ

#ATTHEMOXY we have developed a spontaneous environment where our visitors can engage in all those adventurous activities they wouldn’t consider at home, alongside similar souls they might never have encountered; that’s why we refer to them as our Fun Hunters! While the internet is fast and the comfortable mattresses are neatly prepared, more significantly, the lounge is perpetually available and ‘the crew’ is constantly available to assist. Our team manages everything! Mixologist, host, reception clerk, digital troubleshooting expert… entirely you, at all times.

What will I be doing?

As a Moxy Team Participant, you’ll provide captivating, productive, and unforgettable visitor journeys across Reception and Beverage areas, aiding the hotel’s financial and hospitality goals.

Delivering a friendly, self-assured greeting during registration and providing a high-vibrancy lounge experience all day and night
Displaying complete awareness of hotel amenities, offerings, and marketing, actively driving room and drink transactions
Encouraging and signing visitors into the Marriott Bonvoy rewards scheme, distinctly explaining perks and worth
Foreseeing visitor requirements and answering inquiries quickly, expertly, and with character
Handling Reception and Beverage technology including PMS, POS, and transaction tools, maintaining precision throughout
Managing transactions according to corporate guidelines, keeping precise currency records and float management
Aiding room stock coordination and helping with occupancy and earnings improvement
Handling visitor correspondence, notes, and telephone inquiries effectively and according to brand guidelines
Offering regional insights to improve the visitor journey and aid location exploration
Steadily providing the Moxy hospitality approach — informal, contemporary, approachable, and genuine
Helping different areas as needed to satisfy operational requirements
Helping with bags, shipments, and general functional duties in a secure and productive way

What do you need to bring?

Right to work in the UK
Mathematical, writing & computer abilities
Guest hospitality and currency management history
Prior history in a comparable position in a lodging setting
Capacity to function as a team participant
Powerful verbal and written skills
Help associates within and beyond the primary area
Capacity to remain upright for extended durations.
Adaptability, being capable of starting before dawn, ending after dark, and occasional overnight duties.
Internal drive

Job Data Table

Category	Details
Company Name	Residence Inn & Moxy Slough (Cycas Hospitality)
Location	Slough, United Kingdom
Locality	Slough Central
Country	United Kingdom
City	Slough
Region	South East England
Job Type	Full-time
Salaries	Competitive (Based on Experience)
Experience Level	Previous Hotel Front Office Experience Required
Travel	Site-based
Language	English
Benefits	Marriott Worldwide Discounts, Professional Training, Pension

Skills & Competency Table

Key Skill	Level
Front Office Systems (PMS)	Expert
Mixology & Bar Service	Advanced
Sales & Upselling	Advanced
Cash Handling	Expert
Communication & Personality	Expert

Salaries Pay Calculator Table

Annual Salary	Bonus	Total Compensation	Notes
Competitive Base	Not Specified	Base + Benefits	Discounts in 7,000+ hotels worldwide

Job Summary

Join the high-energy Moxy Slough crew as a dual Front Office and Bar specialist. You will provide a vibrant, informal guest experience, managing everything from check-ins and Marriott Bonvoy enrollments to craft cocktail service. This role requires flexibility for varied shifts and a passion for modern, spirited hospitality.

FAQs

What is the “Moxy Crew” concept?

Unlike traditional hotels, Moxy Crew members are cross-trained. You will act as a bartender, receptionist, and local guide all in one shift to create a seamless guest experience.

Are night shifts required?

The role involves flexible shifts, which include early starts, late finishes, and occasional night shifts to ensure 24/7 coverage.

What is Marriott Bonvoy?

It is the global loyalty program for Marriott hotels. Part of your role involves promoting this program and enrolling guests to enhance their travel rewards.

Do I need a degree for this position?

No degree is mentioned; the focus is on numeracy, literacy, IT skills, and previous experience in a similar hotel environment.

What are the travel perks?

As part of Marriott and Cycas Hospitality, you receive staff discounts at over 7,000 hotels worldwide, perfect for those with “wanderlust.”

Expert Analysis

The Moxy brand represents a shift toward “lifestyle” hospitality, where the lobby and bar merge into a single social hub. For a Crew Member, this requires high emotional intelligence and the ability to multitask between technical PMS tasks and social beverage service. It is an excellent environment for building a diverse hospitality portfolio.

Location & Logistics Guide

Located at SL1 1GZ, this dual-branded hotel (Moxy and Residence Inn) sits in a prime Slough location. It is highly accessible for commuters via the M4 and the Elizabeth Line, making it a central hub for both business travelers and “Fun Hunters” visiting the South East.

https://en.wikipedia.org/wiki/Slough

Career Path

Starting as a Moxy Crew Member provides a gateway into the global Marriott International network. Successful members often progress to Front Office Supervisor, Duty Manager, or specialized roles in Revenue Management. With Cycas Hospitality’s focus on growth, many individuals move into regional management or brand training roles.

To apply for this job please visit www.glassdoor.co.uk.