Mortgage Administrator

Website Worrall Mortgages

Job Overview

We are seeking a highly organised and detail-oriented Mortgage Completion Manager to join our Mortgage Brokerage in Garforth, Leeds.

The Mortgage Completion Manager will be primarily supporting the company Founder & Managing Director by engaging with clients, lenders, protection providers and third parties. This position requires a proactive individual who can manage multiple tasks 

efficiently while maintaining a high level of professionalism.

Responsibilities

Assist in the preparation of financial documents and reports, utilising basic maths skills

Management of client applications from first appointment to completion

Assessing client documents and ensuring that they are in line with polices, criteria and compliance

Chasing documents from clients and helping them complete fact finds if required

Interact with lenders to ensure smooth progress of client applications

Create letters and reports

Speaking to clients about insurance policies

Supporting advisors by conducting research with lenders and preparing for appointments

Promote the profile of the business within the profession and wider community

Handle incoming communications, including emails and phone calls, dealing with accordingly

Assist with data entry and database management to ensure information is up-to-date and accurate

Provide general support to visitors and staff, ensuring a welcoming environment

Skills

Strong organisational skills with the ability to prioritise tasks effectively.

Proficient in Microsoft Office Suite (Word, Excel,) and other relevant software.

Ability to work independently as well as part of a team.

High attention to detail and problem-solving abilities

Experience of working in a fast-paced environment and juggling multiple tasks effectively and efficiently

Must be trustworthy and have a high level of integrity

Provide a high level of customer experience

Engaging with clients confidently face to face and over the phone

Administration experience

Self-starter with a positive, proactive, confident attitude

Good communication skills and able to build trusting relationships with clients.

Must communicate in a fair and clear manner

Diary management

You will have a fantastic telephone manner

Previous mortgage administration/Paraplanner essential

Excellent written and verbal communication skills is a must

Benefits:

Company pension

Free parking

Bonus scheme

Flexible hours

Office based

If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this position.

Job Type: Part-time

Expected hours: 15 – 20 per week

Benefits:

Company pension

Free parking

On-site parking

Bonus scheme

To apply for this job please visit uk.linkedin.com.