Job Description

Network Plus is seeking a Metering Admin (Utilities Administrator) to join their team in Worsley, supporting their major contract with United Utilities. This is a vital operational role where you will act as the “engine room” for the metering department, coordinating work between field supervisors, sub-contractors, and the end customer.

With a salary of £25,000 per year, this role is ideal for a highly organized individual with sharp attention to detail who enjoys a fast-paced environment. You will be responsible for ensuring that work orders are accurately processed, safety reports are filed, and customers receive top-tier service.

Key Responsibilities

Operational Coordination: Liaise with field supervisors and sub-contract teams to ensure metering programmes are delivered on schedule and meet client specifications.
Front-line Support: Act as the first point of contact for telephone queries from both internal staff and external customers.
Systems Management: Ensure the timely and accurate uploading of data into the works management systems, escalating any technical issues or delays.
Job Pack Management: Collate, coordinate, and distribute operational job packs to field teams to ensure they have the necessary information to complete their tasks safely.
Reporting: Generate daily and weekly reports to track performance against Service Level Agreements (SLAs) and business objectives.
Safety Reporting: Ensure all safety issues and near-misses are recorded and reported in line with company and United Utilities procedures.

Skills & Expertise

Experience: Previous experience in a dedicated administrative role is essential.
Tech Savvy: Proficient in the Microsoft Office suite (Excel, Word, Outlook) and comfortable learning bespoke works management systems.
Attention to Detail: Exceptional accuracy is required when inputting data and managing compliance documentation.
Time Management: The ability to prioritize a heavy workload and meet tight daily deadlines.

Benefits & Culture

Compensation: £25,000 per annum plus a full benefits package.
Inclusivity: Network Plus is an Equal Opportunity Employer and is officially Armed Forces-friendly, welcoming veterans and military spouses.
Stability: Support a critical national infrastructure contract with one of the UK’s largest water companies.

Workforce Statistics: UK Utilities & Administration (2026)

The UK utilities and administrative sectors provide a stable employment landscape. Below are the representative statistics for these industries:

Specific Racial/Ethnic Breakdown (UK Admin/Utilities Composite):

White: 87.2%
Asian/Asian British: 6.4%
Black/African/Caribbean/Black British: 3.1%
Mixed/Multiple Ethnic Groups: 2.1%
Other: 1.2%

The Utilities Admin Landscape in 2026

The role of a Metering Administrator has become increasingly digital as United Utilities continues its rollout of “Smart Meters.”

Smart Data Integration: Admins in 2026 are now managing high volumes of digital “handshake” data between the physical meter and the United Utilities cloud, rather than just paper job sheets.
Customer Demand: With heightened public awareness of water conservation and rising utility costs, administrators are handling more complex customer inquiries regarding leak detection and meter accuracy.
Sustainability Focus: There is a significant push for “Paperless Fieldwork,” meaning this role involves heavy use of mobile workforce management apps to send job packs directly to engineers’ tablets.

To apply for Company Website gb.bebee.com.