Manager (retail)

KFC UK

Restaurant General Manager | KFC | Community-Focused Leadership

Intro

Welcome to KFC. We serve over 1,000 communities across the UK and Ireland, bringing grit, pride, and our famous “Original Recipe” chicken to the table. We’re looking for a Restaurant General Manager who brings the graft and the laughs every day. This isn’t just about managing a kitchen; it’s about taking full ownership of your restaurant, smashing performance goals, and building a community of team members with real aspirations. If you’re ready to run a tight ship while fostering a culture where everyone can be their “real self,” it’s time to apply.


Key Responsibilities

  • Full Ownership: Take complete accountability for the restaurant’s operations, culture, and financial success.

  • Performance Excellence: Own your KPIs and push the team to deliver high standards every shift, every day.

  • Team Building: Recruit, train, and inspire a diverse team, helping them build real careers and achieve their personal aspirations.

  • Operational Rigor: Run a “tight ship,” ensuring food safety, speed of service, and customer satisfaction are always top of mind.

  • Community Leadership: Build a positive, inclusive environment that reflects the grit and pride of the KFC brand.


What’s in it for you?

  • Quarterly Bonus: A performance-based reward scheme that recognizes your hard work.

  • Time to Recharge: Extra holiday allowance to ensure you stay fresh.

  • Security & Wellbeing: Life assurance and wellbeing support that actually makes a difference.

  • Perks: Free chicken and chips on every shift, a 25% staff discount, and gym discounts to keep you moving.

  • Inclusive Culture: We are committed to being “there to help you be the real you,” with support for any disabilities or requirements during the recruitment process.


About the Role

As a Restaurant General Manager at KFC, you are the heartbeat of the business. You aren’t just hitting targets; you are managing a multi-million-pound operation while mentoring a team of people with diverse lives.

You will be responsible for the “graft and the laughs”—balancing the high-pressure environment of a fast-paced kitchen with a supportive atmosphere that encourages growth. Whether you’re analyzing P&L reports to drive profitability or coaching a new team member on the perfect “Original Recipe” standards, your leadership ensures that the restaurant smashes its goals while remaining a staple of the local community.


Requirements at a Glance

  • Experience: Proven leadership experience in a fast-paced retail or hospitality environment.

  • Mindset: A “take ownership” attitude with a focus on high standards and KPI delivery.

  • People First: A passion for developing others and building an inclusive team culture.

To apply for this job please visit talents.studysmarter.co.uk.