Manager- Operational design and procedure (P2064N)

Gemma believes in delivering a first-class customer service, taking an innovative and creative approach to solving user issues. Gemma values diversity in experience and perspective to foster good decision making and problem solving within the team.

Job Description

This is a rare chance to shape the future of building safety and remediation in a fast growing, national organisation with real social purpose. Working with key stakeholders and a third party professional delivery team you will ensure efficient, consistent and effective resolution of system and procedural blockers and have the opportunity to help create new functionality to solve problems for building owners and building safety professionals alike.

The role will support the design and delivery of key strategic projects around building remediation. There are some rewarding and ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the National Remediation offering.

This is a rare chance to shape the future of building safety and remediation in a fast growing, national organisation with real social purpose. Working with key stakeholders and a third party professional delivery team you will ensure efficient, consistent and effective resolution of system and procedural blockers and have the opportunity to help create new functionality to solve problems for building owners and building safety professionals alike.

The role will support the design and delivery of key strategic projects around building remediation. There are some rewarding and ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the National Remediation offering.

Person specification

Whilst our day job is to deliver first class customer service to our users and stakeholders on the National Remediation System , you will be used to “spinning several plates” at once and will always be looking for ways to improve and innovate.

You’ll be comfortable supporting the product delivery and wider CSS team with complex process issues, aiming to identify opportunities to both improve understanding of how our systems work and to enhance them. You will be proficient in agile delivery processes and product development, with demonstrable experience of working in and managing the work of agile/scrum product delivery teams or similar.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a product team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

As an experienced product/digital delivery professional you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday – Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly – At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing – We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development – At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Selection process details

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England Is Committed To Protecting The Privacy And Security Of Your Personal Data. For Further Information Please Refer To Our Privacy Notice Which Can Be Viewed Here

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality Requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Name: Recruitment Team

Email: recruitmentinfo@homesengland.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact
• Name : Deborah Bates
• Email : Recruitmentinfo@homesengland.gov.uk

Recruitment team
• Email : Recruitmentinfo@homesengland.gov.uk