Library Assistant – Hinckley Library

General Information

• Organisation: Leicestershire County Council

• Role: Library Services Assistant

• Location: Hinckley Library, Lancaster Road, Hinckley (LE10 0AT)

• Salary: £25,995 – £26,409 per annum (pro rata: approx. £10,370 – £10,535 for 14.75 hours)

• Closing Date: 11th February 2026

Schedule & Contract

• Contract Type: Permanent

• Working Hours: 14.75 hours per week

• Specific Rota: * Wednesdays: 10:00 – 17:00

  • Fridays: 09:30 – 17:00

  • Alternate Saturdays: 09:30 – 14:00

Key Responsibilities

• Customer Support: Helping users navigate the library, finding specific resources, and promoting “reading for pleasure.”

• Digital Assistance: Supporting customers with the “digital offer” (e-books/online resources) and assisting with on-site IT systems.

• Events & Activities: Delivering “IT Taster” sessions and activities for children under 5 (e.g., Wriggly Readers or story-time sessions).

• Stock Management: Shelving books, creating attractive displays, and maintaining the library’s physical collection.

Candidate Requirements

Qualifications & Experience

• IT Skills: Either an ECDL (European Computer Driving Licence), ITQ Level 2, or equivalent practical experience in using digital technology.

• Literacy & Numeracy: High standard of English and Maths to handle administration and information requests.

• Soft Skills: Strong interpersonal skills for face-to-face customer service and public speaking for events.

Personal Attributes

• A genuine passion for reading, culture, and community learning.

• The ability to work independently but also function well within the small library team.

• Strong time management to ensure library opening/closing procedures and events run on time.

Diversity & Inclusion Context

Leicestershire County Council is a Disability Confident Employer. They actively track workforce data to ensure their staff reflects the community.

• Ethnically Diverse Representation: Within the Council, approximately 15% of staff are from ethnically diverse backgrounds (based on recent annual reports).

• LGBTQ+ & Disability: The Council maintains a Stonewall Top 100 status and offers a guaranteed interview for disabled applicants who meet the basic “About You” criteria.

Summary of the Role

This is a community-facing role that is about much more than just stamping books. Modern libraries like Hinckley are “hubs” for digital inclusion and early childhood development. The specific shift pattern (Wed/Fri/Alt Sat) makes it ideal for someone looking for stable part-time work alongside other commitments.

Quick Tip: In your supporting statement, make sure to give a specific example of when you helped someone use technology (like an iPad or a printer) or a time you spoke in front of a group. This proves you can handle the “IT Taster” and “Under 5’s” sessions mentioned in the description.