Key Holder

Job Description

Job Title: Key Holder – Part-Time
Hours: 12 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothing is more than just garments. Inspired by the south coast, our crossed oars represent timeless British style. Crew Clothing is built on collaboration, creativity, and kindness, putting our customers at the center of everything we do since 1993.

Purpose of the Role:
To drive sales by providing exceptional customer service and maintaining high store standards, ensuring long-term customer loyalty.

Responsibilities:

• Meet and exceed sales targets through a passion for Crew products and brand

• Provide accurate product information, including features, benefits, and stock availability

• Promote multi-channel shopping to enhance the customer experience

• Create a welcoming and inviting store atmosphere

• Process transactions accurately and according to company guidelines

• Demonstrate flexibility to support the needs of the store

Key Skills and Experience:
Essential:

• Customer-focused mindset

• Strong communication skills

• Retail experience

Desirable:

• Good IT skills

• Experience in a luxury fashion or premium brand

Benefits:

• Uniform Contribution for a professional appearance

• Future-Focused Pension Plan for long-term security

• Rewarding Referral Program for team growth contributions

• Comprehensive Professional Development to reach your full potential

• Empowering Work Environment celebrating achievements and fostering growth

Compensation: Competitive salary

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Job Summary

This part-time Key Holder role at Crew Clothing involves supporting store operations, achieving sales targets, and delivering outstanding customer service. You will oversee transactions, promote multi-channel shopping, and ensure store standards are maintained. The role offers flexible hours, professional growth opportunities, and benefits including pension, uniform contribution, and referral rewards.

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Frequently Asked Questions

1. How many hours per week will I work?
12 hours per week with keyholder responsibilities.

2. What experience is needed?
Retail experience is essential; luxury brand experience and IT skills are desirable.

3. Are there benefits?
Yes, including uniform contribution, pension plan, referral program, and professional development.

4. What are the main responsibilities?
Sales target achievement, customer service, store upkeep, multi-channel promotion, and transaction processing.

5. Is this a permanent role?
Yes, this is a part-time permanent position.

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Expert Analysis

This role suits candidates seeking part-time retail experience with leadership responsibility. Key Holders gain exposure to store operations, customer service, and multi-channel sales. The position offers development opportunities within a supportive, professional environment and provides a solid foundation for advancing into store management or supervisory roles.

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Location & Logistics Guide

Located in London Paddington, the store is accessible via the Paddington Station transport hub, including Underground and rail links. Flexible working hours complement commuting convenience. Candidates should plan travel via public transport or local bus routes for punctuality.

Company Address (Google Maps URL):
https://maps.google.com/?q=Crew+Clothing+Paddington+London

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Career Path

Starting as a Key Holder provides experience in retail operations, team leadership, and customer service. Growth opportunities include roles as Assistant Store Manager, Store Manager, or Area Manager. This position develops skills in sales strategy, visual merchandising, and staff management, preparing employees for senior leadership positions in retail.