Inspector (Transport)

General Information

• Organisation: Leicestershire County Council (Sustainable Travel Team)

• Role: Inspector (Transport)

• Salary: £25,191 – £25,590 per annum (pro rata: approx. £17,633 – £17,913 for the hours specified)

• Closing Date: 3rd March 2026

• Location: Based at County Hall (Glenfield), but primarily Field Based across the county.

Schedule & Contract

• Working Hours: 25.9 hours per week (3.5 days).

• Contract Type: Permanent.

• Flexibility: Open to requests for compressed hours, term-time working, or flexible start/finish times.

Key Responsibilities

• Service Inspections: Traveling on local bus services to monitor time-keeping, vehicle condition, and overall passenger experience.

• Revenue Protection: Inspecting passenger tickets for validity and checking driver documentation for accuracy regarding usage and revenue.

• Data Collection: Conducting on-bus surveys, gathering service data, and distributing transport information to the public.

• Infrastructure Support: Ensuring roadside timetable displays are accurate and updated.

Candidate Requirements

Qualifications & Skills

• Education: GCSE English and Maths (Grade 4-9/C or above) OR equivalent experience.

• Licensing: Must hold a valid full driving licence.

• Technical: Proficiency in spreadsheets and databases for checking and inputting data with high attention to detail.

• Language: Ability to speak fluent English (mandatory under the Immigration Act 2016).

Personal Attributes

• Conflict Management: Ability to handle face-to-face confrontation professionally and remain calm under pressure.

• Logic & Planning: Self-motivated enough to plan and prioritise a field-based workload with minimal supervision.

• Knowledge: An interest in sustainable travel and an understanding of passenger transport issues.

Diversity & Inclusion Statistics

Leicestershire County Council is a Stonewall Top 100 and Disability Confident employer. They actively track and aim to improve representation to match the community they serve:

• Ethnic Diversity: As of recent reporting, approximately 13-15% of the Council’s workforce identifies as being from an ethnically diverse background.

• Disability: Around 6-7% of the workforce identifies as having a disability. Applicants meeting the “About You” criteria are guaranteed an interview under the Disability Confident scheme.

• LGBTQ+: The Council maintains an active LGBTQ Plus Staff Network to support its inclusive culture.

How to Apply

1. CV & Supporting Statement: You must provide both.

2. Statement Limit: Maximum 500 words.

3. Core Content: Focus your statement on your experience with data accuracy, your ability to handle difficult face-to-face interactions, and your organisational skills for field-based work.

Quick Tip: Since this role involves “on-bus surveys” and “handling confrontation,” highlight any previous experience where you had to gather information from the public or de-escalate a situation in a service-oriented environment.