Hostel & HMO Officer (Part Time)

Hostel & HMO Officer (Part Time)

• Company website link: https://www.havering.gov.uk

• Company name: London Borough of Havering

• Industry: Public Sector / Local Government / Housing Services

• Location: Greater London, United Kingdom

• City: London

• Postal Code: RM1 3BB

• Region: Greater London

• Gender: Any

• Company Office local Address: Town Hall, Main Road, Romford, RM1 3BB, United Kingdom

• Contact info: 01708 432770

• email address: Joy.Parsons@havering.gov.uk

• Country: United Kingdom

• Job Type: Part-time

• Currency: GBP (£)

• Job Average Salary rate: £35,000–£44,999 per year (pro rata)
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by We Are Hired uk.

About London Borough of Havering

The London Borough of Havering is a progressive local authority dedicated to supporting residents, improving community welfare, and providing excellent public services.

Job Summary

The Hostel & HMO Officer supports homeless residents by managing accommodation, promoting independence, and ensuring safeguarding and welfare standards across Havering.

Job Description

Grade 6- £39,276- £42,771 pro rata (Part-Time Post – 21 Hours)

About Us:

The Hostels and HMO Team for London Borough of Havering currently consists of 3 hostels, a mother and baby unit, and HMO properties in the Havering area.

At the London Borough of Havering’s Hostels Service, we pride ourselves on being an innovative team with a commitment to the needs of homeless adults, children, and young people in the borough. With a firm focus on achieving positive outcomes and reducing the risk of harm at all times, we work closely with families to support positive changes where necessary. This is a unique and rewarding position where you can see first-hand improvements and assist residents in making positive changes. In this role, you will play a key part in the delivery of a highly effective growing service.

About the Job

We are recruiting for a skilled and enthusiastic support worker to provide support to families living in homeless accommodation in the London Borough of Havering.

We are looking for applicants that can demonstrate knowledge and experience of working with both adults and children and have a good understanding of safeguarding.

The Hostels Service adopts a Psychologically Informed Approach when working with our residents and would welcome applications from candidates with an understanding of this model. Ideally, applicants would have some knowledge of housing and homelessness matters including rent collection and the management of anti-social behaviours.

Applicants should be able to provide a high-quality service to hostel and HMO residents who are housed in temporary accommodation with, at times, complex needs.

You will support people to sustain their quality of life, develop support plans and engage various support agencies.

You will provide advice for safeguarding, health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and the promotion of personal independence.

Act as the principal point of contact for casework within hostels and residents to coordinate solutions for drug and alcohol, domestic violence, and mental health issues. Ensure the environment and conditions that residents experience are high quality and well maintained. Lead on safeguarding and vulnerabilities to ensure smooth transition into suitable accommodation.

Where relevant, take action in line with license agreements, manage nuisance and anti-social behaviour.

Key Aims and Objectives of the Job include:
• Able to deliver holistic support to residents
• Manage changing needs of residents and hostel service
• Provide a high level of communication
• Able to advocate for residents
• Maintain a variable and busy schedule
• Able to work closely with partnerships and stakeholders
• Deliver excellent customer service
• Successfully work in a multi-agency setting
• Work closely as a team with all colleagues
• Candidates will need to evidence experience and knowledge of working with adults and children
• It is imperative that you have a good understanding of safeguarding

Applicants must be able to work on-site between Monday-Friday 9am to 5pm. Hybrid working is not offered. Applicants must be prepared to travel to sites within the London Borough of Havering; therefore, a car driver would be desirable.

Please view Job Profile here.

For an informal discussion about the post, please contact Joy.Parsons@havering.gov.uk.

The closing date for the receipt of applications is 27/10/25, however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people, and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than two A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Hostel & HMO Officer (Part Time) – Greater London, United Kingdom only through the official careers website given apply link.

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