Global IT Services Director

We are seeking an exceptional and proven individual to lead our Application Maintenance & Service Delivery team.

As a key member of our organization, you will be responsible for overseeing the maintenance and service delivery of our applications, ensuring they meet the highest standards of quality and efficiency.

You will work closely with cross-functional teams to identify areas for improvement, develop strategic plans, and implement effective solutions.

Your expertise in building and maintaining stakeholder relationships will be invaluable in driving business growth and success.
Key Responsibilities
• Applications Ownership and Lifecycle Management
• Cost and Business Criticality Analysis
• Simplification and Consolidation Across the Estate
• Day-to-Day Service Delivery
• Major Incident and Recovery Management
• Regional and Business Alignment
• Governance and Service Performance Engagement
• Service Design, Transition, and Readiness
• Continuous Improvement Leadership

This is a fantastic opportunity to work with a global organization that values innovation, collaboration, and excellence.
Desirable Certifications
• ITIL 4 Managing Professional or Leader
• TOGAF Foundation or Practitioner
• Service Integration and Management (SIAM) Foundation or Professional
• COBIT 2019, ISO 20000
• AWS Certified Solutions Architect Professional or Azure Solutions Architect Expert
• Certified Information Systems Security Professional (CISSP)
• Certified Change Management Professional (CCMP)