Functional Assessor – agency

Website Serco Plc

Job Description:
Serco Plc invites you to join our team as a Functional Assessor. Use your clinical expertise to conduct meaningful health assessments, help people access benefits, and make a real impact on individuals’ lives across the UK.

About Serco Plc:
Serco is a global leader in public service delivery, operating in defence, transport, justice, healthcare, and citizen services. With 50,000 employees worldwide, we innovate and improve essential services, fostering a supportive, inclusive, and diverse workplace. Company Location: Bristol, United Kingdom

Job Overview:
As a Functional Assessor, you will carry out health assessments for DWP claimants, either face-to-face, online, or by phone. Your insights and reports help determine benefits eligibility, ensuring fairness while supporting individuals with disabilities and health conditions.

Requirements:

  • Qualified Nurse, Occupational Therapist, Physiotherapist, Paramedic, or Pharmacist

  • Minimum one year post-registration experience

  • Fully registered with the relevant UK regulatory body (NMC, HCPC, etc.)

  • Strong observational, communication, and IT skills

  • Ability to produce accurate, timely reports

Benefits:

  • Starting salary £37,500–£45,500 with £1,000 uplift at 6 and 12 months

  • Up to 10% quality and performance bonus

  • Hybrid work model with 2 days at consultation centres

  • 25 days annual leave plus bank holidays and option to buy 5 extra days

  • Up to 6% contributory pension

  • Health & wellbeing benefits including BUPA, EAP, and leisure discounts

  • Internal career progression opportunities

  • Paid volunteering day annually

  • Discounts at 1,000+ retailers

Other Details:

  • Job Type: Full-time

  • Work Schedule: 9am–5pm, no nights or weekends required

  • Salary: £37,500–£45,500 per year

  • Location: Bristol, UK

  • Industry: Healthcare / Public Services

Job Data Table:

Field Details
Company Name Serco Plc
Location Bristol
Country United Kingdom
City Bristol
Address Region South West England
Job Type Full-time
Estimated Salaries £37,500–£45,500 per year
Currency GBP
Industry Healthcare / Public Services

Why Join Us:
Join Serco and make a tangible difference in people’s lives while enjoying a supportive environment, career growth, and the chance to use your clinical skills in an innovative, meaningful way.

Job Summary:
Conduct functional health assessments for DWP claimants as a Functional Assessor. Deliver fair, accurate reports, support individuals with disabilities, and thrive in a professional, inclusive, and rewarding environment.

Date: 12 January 2026

To apply for Company Website careers.serco.com.