Document Controller – Data Centres

Job Description:
• Management and configuration of CDE – Undertake configuration and day to day management of the system, adding and maintaining user accounts and security groups.
• Respond to ad-hoc requests from users to move or rename any incorrectly uploaded file / document.
• Interface with Project Team and other agreed stakeholders – Act as the main point of contact for all queries and requests relating to the CDE system.
• Provide CDE training and maintain training log – Organise and undertake regular training sessions on the purpose and use of the system for new users and refresher training for existing users.
• Provide training and guidance of file naming protocols.
• Create and maintain training logs.
• Provide advanced training – to super users and local administrators, covering advanced user and administrator CDE functionality.
• Maintain Container Configuration & Workflows – Undertake regular checks on file / document links across the system and fix as required.
• Undertake regular checks of file / document workflows and release / move-on any locked workflows.
• Develop and Maintain User guides – Prepare and update training packs, system user guides and quick reference sheets.
• Manage system compliance and provide compliance reports – Undertake weekly compliance audits with regards to file naming, file storage locations, user access and provide reports to the head of WSO.
• Create new project set ups on CDE – Create new project sites and assign users.
• Support – Provide ad-hoc reports and information on system usage, compliance and assist with ad-hoc requests relating to user activity.
• Maintain User Directories, IM Protocol and File naming protocol – Update and maintain the user access matrix, IM and File naming protocols to reflect new projects and users of the system.
• Respond to ad-hoc requests relating to document management/CDE – Provide ad-hoc advice and guidance on use of the system and associated user guides and policy documents.

Requirements:
• Experienced Information Manager with 3+ years IM and/or Consultancy experience.
• Administrator level experience using at least one of the following: Aconex, ViewPoint/4P, Asite, Bentley, ProjectWise.
• User level experience of at least one other CDE / EDMS or similar system.
• Advanced Microsoft Office skills.
• Excellent interpersonal skills, and the ability to communicate with people at all levels.
• Well organised and able to manage multiple requirements simultaneously.
• Must be able to manage priorities according to the demands of the project environment.
• Skilled in presenting to groups and delivering training in a variety of mediums.
• Set up and maintenance of workflows within a CDE / EDMS.
• Excellent presentation skills.

Benefits:
• Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation)
• Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive
• Offer role development and advancement opportunities
• Champion a diverse workforce and culture
• Set out our NewLeaf strategy, commitment to social value and environmental issues
• Promote a healthy, productive and flexible working environment that respects work-life balance.
• We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues.