Operational Security Supervisor – Warminster Garrison

Join the Defence Infrastructure Organisation (DIO) and the Ministry of Defence Guard Service (MGS), the 2021 Government Security Team of the Year. As an MGS Supervisor, you become a leader within a Gold Standard security service that has protected the UK’s most high-profile defence sites for over 25 years. We take immense pride in our professional, customer-focused culture, where our officers serve as the face of the MOD. If you are a dedicated security professional with a strong work ethic and the resilience to lead a team in a vital national mission, we offer a stable, rewarding career with market-leading benefits.

About the Role

In this dynamic supervisory position at Warminster Garrison, you will be responsible for the frontline leadership of a dedicated security team. You will ensure the safety and integrity of the defence estate by overseeing access control, control room operations, and site patrols. Your role is a blend of operational management and hands-on security; you will deploy staff according to Assignment Instructions, manage rosters, and act as a key point of contact for stakeholders and customers. Whether you are conducting dynamic risk assessments, monitoring advanced CCTV systems, or mentoring your team to maintain peak performance, you will be essential in protecting personnel and assets from espionage, terrorism, and sabotage.

Main Responsibilities

Supervise all Security Officers on shift at the Unit, deploying them to cover tasks as laid out in Assignment Instructions and in accordance with the Joint Business Agreement/GSSOR.
Supervise Security Officers to protect people, property, information, and assets from damage, destruction, or unauthorised removal from the Unit.
Operate security systems in line with standard operating procedures.
Align assigned team(s) of Security Officers to protect property or information against compromise, destruction, or damage, maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, addressing concerns in a timely and sensitive manner.
Respond appropriately to security concerns raised, including by third parties, and work with the first responder to incidents.
Where required, cover CSO5 Guarding tasks including providing meal break relief.
Daily Supervision and admin of the Roster, as delegated by the OM, managing the administration of abstractions and keeping the OM appraised on any issues with the rosters or general operations at the Unit.
If located within a reasonable travelling distance of other MGS Units then the Supervisor will visit these Units at a frequency agreed with the Operations Manager to provide Supervisory support and visit Staff and customers accordingly.
Writing reports on breaches of security or defects and maintaining daily logs.
Referral of complaints.
Supervising and Operating and monitoring of security systems; CCTV and alarms etc.
Operating and communicating effectively over the telephone and/or radio.
Liaise with Unit HOEs and Customer representatives and other Security providers to ensure a high-quality Security service is provided. Building positive relationships with all stakeholders.
Assist the Operational Manager in ensuring that the Unit is compliant with NSI and all documents, policies and processes are kept up to date.
Other tasks commensurate with the grade.

Desirable Skills & Experience

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Requirements & Licences

Driving Licence: A full UK driving licence is required due to close area working.
Travel: Staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Salary & Benefits

Salary: £25,400 per year.
Pension: A Civil Service pension with an average employer contribution of 27%.
Annual Leave: 25 days rising to 30 days, plus the ability to roll over 10 days.
Extras: Free full uniform, free car parking, and access to site gyms and sports clubs.
Development: Access to thousands of training courses and industry-recognized qualifications.

The MGS is a growing organization that actively supports the progression of high-quality staff. We are a “Committed to Equality Gold Standard” employer and welcome applications from all backgrounds to help us reflect the communities we serve.

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