Deputy Director – Head of Business Partnering, Customer Compliance Group Transformation Directorate

HM Revenue and Customs

We have a bold vision and a clear blueprint for the future of Compliance and Transformation is at the heart of making it a reality. To drive this forward, we are seeking a dynamic Head of Business Partnering to horizon scan, identify, receive, impact and support all new change for CCG at point of entry.

The Head of Business Partnering engages a wide range of stakeholders across CCG and HMRC to create a forward-looking view of potential new projects that could impact CCG, helping to assess what these changes might mean for operations and ensuring they are understood and managed effectively.  You will also represent CCG’s interests at key Governance decision making boards, ensuring our voice is heard.​ Excitingly, this role also leads the Compliance Incubator Function team, scoping and providing proof of concept work as well as contributing to business planning and compliance portfolio management with insights and updates from the Incubator.

Person specification

The successful candidate will bring proven experience in delivering complex strategy and transformation programmes, with a strong grasp of managing dependencies, forecasting resources, and assessing early impacts across portfolios. Naturally strategic and resilient in fast-paced environments, they will be a collaborative leader who can influence diverse stakeholders effectively. A solid understanding of IT delivery lifecycles; including Agile and Waterfall, and familiarity with Business Architecture and Design disciplines are key. A credible track record in converting public sector strategy into delivery is advantageous.

HMRC can only achieve its purpose through the skill, dedication and professionalism of its people. HMRC operates in diverse, inclusive workplaces where everyone feels respected, can perform at their best and is able to achieve their full potential.  HMRC aims to be a great place to work, and a place to do great work.

Applications are welcomed from all people from all backgrounds with the experience and skills needed to perform this role.

Benefits

See the attached Candidate Pack for benefits

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

See the attached Candidate Pack for selection process details.

Feedback will only be provided if you attend an interview or assessment.

This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name :Russell Brandon
  • Email :Russell.Brandon@gatenbysanderson.com

Recruitment team

  • Email :unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

To apply for Company Website www.civilservicejobs.service.gov.uk.