Website Adecco
Customer Support Agent – Part-Time Are you passionate about delivering frontline support to patients, carers, and professionals? If so, we have the perfect opportunity for you to play a key role in supporting one of the UK’s leading providers of mental health services, who believe in making every patient feel heard, supported, and cared for. We’re looking for Customer Support Agents to join our dynamic Booking Hub team, the first point of contact for individuals and families seeking help, often in difficult moments. Location: Work from home Pay Rate: £13.19 to £15.38 per hour (based on experience) Benefits to include: 25 days paid holiday (increasing with service to 28 days) plus bank holidays Working Hours: Part-time 20 hours/weekMonday to Friday (11am – 3pm)5 days/week Initial Training Period: 3 weeks training (remote – virtual) Our client is one of the UK’s leading providers of mental health services, who believe in making every patient feel heard, supported, and cared for. We’re looking for Customer Support Agents to join our dynamic Booking Hub team, you will be the first point of contact for individuals and families seeking help, often in difficult moments. This is a fantastic opportunity for individuals who are naturally empathetic, calm under pressure, and thrive in high-volume, fast-paced environments You’ll need to be resilient, self-motivated, and accountable, someone who brings both heart and focus to every conversation. What You’ll be Doing: Provide frontline support to patients, carers, and professionals via telephone, email, and live chat.Handle enquiries with empathy, professionalism, and efficiency – even during busy periods.Book appointments and coordinating care in line with clinical r
To apply for this job please visit www.reed.co.uk.