Customer Support Agent part-time

Customer Support Agent – Part-Time

• Company website link: https://www.adecco.co.uk

• Company name: Adecco UK Limited

• Industry: Recruitment / Healthcare Support

• Location: Birmingham, United Kingdom

• City: Birmingham

• Postal Code: B1 1AA (example, exact not provided)

• Region: West Midlands

• Gender: Not specified

• Company Office local Address: Birmingham, UK

• Contact info: Not specified

• Email address: Not provided

• Country: United Kingdom

• Job Type: Part-time

• Currency: GBP

• Job Average Salary rate: £13.19 per hour
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by We Are Hired UK.

About Adecco UK Limited

Adecco UK Limited is a leading global recruitment agency dedicated to connecting talented professionals with rewarding career opportunities across diverse industries.

About the Job

The part-time Customer Support Agent role provides frontline assistance to patients, carers, and professionals, ensuring empathetic and efficient communication in mental health services.

Job Description

Role Overview

• Position: Customer Support Agent – Part-Time

• Working Hours: 20 hours/week, Monday to Friday, 11:00 am – 3:00 pm

• Location: Remote / Work from Home

• Contract: Part-time

Responsibilities

• Provide frontline support via telephone, email, and live chat

• Handle enquiries empathetically, professionally, and efficiently

• Book appointments and coordinate care according to clinical requirements

• Maintain accurate records of patient interactions and support requests

• Support patients, carers, and professionals during difficult moments

Requirements

• Empathetic, calm, and resilient under pressure

• Self-motivated and accountable

• Strong communication skills

• Ability to thrive in high-volume, fast-paced environments

• Completion of initial 3-week remote training program

Benefits

• £13.19 per hour

• 25 days paid holiday plus bank holidays, increasing with service

• Flexible part-time schedule

• Remote working with full support during training and onboarding

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Customer Support Agent – Part-Time | Birmingham only through the official careers website given apply link.

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