Customer Services Specialist

Customer Services Specialist

• Company website link – https://www.silvenrecruitment.co.uk

• Company name – Silven Recruitment

• Industry – Recruitment / Food Industry

• Location – Bradford, United Kingdom

• City – Bradford

• Postal Code – BD1 (approximate)

• Region – Yorkshire and the Humber

• Gender – All genders eligible

• Company Office local Address – Bradford, West Yorkshire, UK

• Contact info – N/A

• email address – N/A

• Country – United Kingdom

• Job Type – Full-time

• Currency – GBP (£)

• Job Average Salary rate – £25,000–£30,000 per year
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by We Are Hired UK.

About Silven Recruitment

Silven Recruitment specializes in connecting skilled professionals with companies, ensuring effective placements across industries and excellent client-candidate relationships.

Job Summary

Customer Services Specialist manages orders, liaises across supply chain teams, ensures smooth operations, and provides exceptional support to clients in the food sector.

Job Description

Are you a customer service specialist who thrives in a fast-paced business? We’re working exclusively with an established business in the food industry which has an excellent reputation for the service it provides to its customers.

This isn’t your average customer services role – there’s a strong supply chain element and you’ll be key to ensuring everything runs smoothly from initial order through to operations and delivery.

About the Role:

Reporting to the Customer Services Manager, you’ll be part of a supportive team and some of your key responsibilities will include:

• Being the main point of contact for a range of customers, ensuring a consistently high level of service is always provided.

• Liaising with internal teams (production, commercial, warehousing, finance) to ensure customer orders are fulfilled and delivered on time.

• Maintaining regular communication with customers, managing their expectations, providing updates, tracking orders, and proactively resolving any problems.

• Planning customer requirements, ensuring production schedules are aligned and remedying any issues.

About You:

We’re keen to hear from anybody with a customer services background who has the following skills and experience:

• Customer service or account management background gained within a supply chain or manufacturing setting, preferably food or drink.

• Strong IT skills – good Excel knowledge (pivot tables, formulas, vlookup) and SAP experience (preferred).

• Highly organised, able to prioritise your workload in a fast-paced environment.

• Proactive approach with excellent communication skills, able to develop strong relationships with colleagues and customers at all levels.

Why Apply?

You’ll be part of a supportive, collaborative team in an established business with a wide range of customers, including some of the UK’s biggest brands.

Interviews are to be held ASAP – if you’re interested, apply now for further details!

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Customer Services Specialist in Bradford only through the official careers website given apply link.

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Customer Services Specialist in Bradford managing supply chain orders, liaising with internal teams, resolving client issues, and delivering exceptional support in food industry.