Customer Service Advisor; Part-Time

Customer Service Advisor – Part-Time

• Company website link – https://www.careercross.com

• Company name – Career Cross Limited

• Industry – Customer Service / Administration

• Location – Birmingham, United Kingdom

• City – Birmingham

• Postal Code – B43 (Great Barr example)

• Region – West Midlands

• Gender – Not specified

• Company Office local Address – Great Barr, Birmingham, United Kingdom

• Contact info – +44 121 000 0000 (placeholder)

• email address – info@careercross.com

• Country – United Kingdom

• Job Type – Part-time

• Currency – GBP (£)

• Job Average Salary rate – £24,000 per year
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by We Are Hired UK.

About Career Cross Limited

Career Cross Limited is a reputable recruitment and customer service organisation focused on delivering quality client solutions with efficiency and professionalism.

Job Description

Part-time Customer Service Advisor role managing client queries, CRM systems, complaints, and support, ensuring excellent service in Birmingham’s Great Barr area.

Core Job Information

Job Title

• Customer Service Advisor – Part-Time

Location

• Birmingham, United Kingdom (Great Barr)

Job Type

• Part-time (10am–2pm)

Salary

• £24,000 per year (pro-rata)

Responsibilities

• Manage and prioritise queries via telephone, email, and CRM

• Respond to customer inquiries promptly

• Provide product and service information

• Understand and fulfil customer requirements

• Handle complaints and safeguard company reputation

• Collect customer feedback proactively

• Prepare internal reports for directors

• Collaborate with team members to ensure excellent client service

Requirements

• Experience in customer service

• Strong communication and interpersonal skills

• Time management and adaptability

• Ability to solve problems and escalate issues as needed

• Proactive, target-driven, and collaborative

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Customer Service Advisor – Part-Time, Birmingham only through the official careers website given apply link.

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