Client Administrator UK (Weekend-Part Time)

Job Description
TMC invites you to join our UK Operations team as a Weekend Client Administrator. Manage client communications, ensure smooth case workflows, and contribute to high-quality radiology services in a collaborative, supportive, and dynamic environment.

About TMC
Telemedicine Clinic (TMC), part of Unilabs since 2017, is a European leader in teleradiology and advanced diagnostics. Serving over 130 radiology departments across the UK and Scandinavia, we deliver timely, accurate reports through technology-driven processes and a values-focused culture that prioritizes collaboration, innovation, and patient care.
Company Location: United Kingdom

Job Overview
As a Client Administrator, you will oversee daily client communications, manage case data, and ensure adherence to KPIs and TATs. This part-time, weekend role requires attention to detail, service excellence, and collaboration with both clients and internal teams to maintain operational efficiency.

Responsibilities

• Handle daily client communications via email and phone, resolving issues promptly

• Manage case data, ensuring reports are accurate and delivered on time

• Track, report, and escalate incidents, requests, and discrepancies to management

• Support workflow efficiency and maintain KPIs for hospitals

• Assist in basic training of radiologists for client administration tasks

• Follow data protection guidelines for personal and patient information

Requirements

• Teamwork-oriented and service-minded

• Ability to handle sensitive situations tactfully

• Efficient, accurate, and organized under time constraints

• Comfortable managing client calls and complaints

• Computer literate, with strong Office/Excel skills

• Able to adapt to new tasks and ad hoc responsibilities quickly

• Fluent in English

• Available for part-time weekend work (8-hour shifts Saturday & Sunday), with occasional in-office presence

Benefits

• Part-time weekend role with structured schedule

• Opportunity to contribute to a leading European teleradiology provider

• Collaborative, international work environment

• Training and support for skill development

• Exposure to healthcare operations and client management

Job Data Table

Why Join Us
Join TMC to support critical healthcare services, develop administrative expertise, and work with an international, values-driven team committed to quality, efficiency, and patient care.

Job Summary
This weekend Client Administrator role involves managing client communications, overseeing case workflows, and ensuring operational excellence in UK teleradiology services. Work collaboratively, develop skills, and contribute to patient-focused outcomes.

Date: 13 January 2026