Job Description

Strategic Broker Relations and Support Specialist

Organizational Context IQUW is a premier Lloyd’s specialty (re)insurer (Syndicate 1856) providing a broad spectrum of Property, Commercial, and Specialty solutions. ERS, an IQUW Group company, stands as the UK’s leading specialist motor insurer with an A+ rating. We partner exclusively with brokers to navigate complex risks, leveraging data and human expertise to protect the passion and livelihoods of our policyholders.

The Role The Broker Development & Support Executive (BDSE) is a high-impact position designed to catalyze ERS’ business development efforts. You will provide critical operational support to Regional Development Managers (RDMs) and Strategic Account Managers (SAMs) while independently managing a dedicated panel of identified brokers to drive profitable growth. This role is primarily remote, utilizing digital tools to engage stakeholders across the UK.

Core Accountabilities

Facilitate the resolution of inbound broker inquiries by coordinating with internal departments and tracking progress to completion.
Spearhead outbound communication campaigns for corporate events to maximize participation and execute post-event lead generation activities.
Enhance high-level broker consultations through the preparation of comprehensive data reports and the management of action logs.
Direct and stimulate Gross Written Premium (GWP) expansion within a designated portfolio of growth-potential brokers.
Accelerate the adoption of electronic trading platforms and support digital transformation initiatives across all broker panels.
Provide technical product education and platform training to targeted broker partners.
Maintain transparent reporting lines with RDMs and SAMs regarding task status and project milestones.
Act as a central communication hub, disseminating vital broker updates to internal business stakeholders.
Efficiently organize and distribute team tasks, ensuring cross-functional alignment and timely delivery.

Candidate Prerequisites

Foundational knowledge and professional background within the UK intermediated insurance sector.
Superior verbal and written communication capabilities.
Exceptional interpersonal skills with a proven ability to cultivate rapid rapport with brokers and internal staff.
Advanced organizational proficiency to prioritize and finalize multiple concurrent tasks.
Sharp commercial intelligence with the ability to spot trends for product innovation.
Mastery of Microsoft Office applications.
A collaborative mindset with a track record of contributing to successful team outcomes.

Job Data Table

Category	Details
Company Name	ERS (part of IQUW Group)
Location	London, United Kingdom (Remote Focus)
Locality	Specialist Motor / Lloyd’s Syndicate 1856
Country	United Kingdom
City	London
Region	Greater London
Job Type	Full-time
Salaries	Competitive Benchmarked Salary
Experience Level	Intermediate UK Insurance Market Experience
Travel	Infrequent UK Travel
Language	English
Benefits	25 Days Holiday, Bonus Scheme, Study Support, Benefit Buy-back

Skills & Competency Table

Key Skill	Level
Broker Relationship Management	Advanced
Insurance Market Knowledge	Advanced
Data Collation & Reporting	Advanced
Digital Trading Migration	Intermediate
Strategic Commercial Awareness	Advanced
Stakeholder Influence	Intermediate

Salaries Pay Calculator Table

Annual Salary	Bonus	Total Compensation	Notes
£35,000 – £45,000	Discretionary	£38k – £50k	Estimated market benchmark for London-based support roles.

Job Summary

This role at ERS involves supporting business development for the UK’s largest specialist motor insurer. You will manage a broker panel, drive digital trading migration, and support Regional Managers with data and events. It requires UK insurance market experience and a collaborative, remote-first approach to achieving financial growth targets.

FAQs

Is this role based in the London office? The role is predominantly remote, using technology to connect with the team, although it includes some infrequent travel across the UK.

What is the specific market focus of ERS? ERS is a specialist motor insurer that deals with non-standard, difficult risks that standard motor insurance products cannot cover.

Will I manage my own clients? Yes, you will have responsibility for driving profitable growth across your own distinct panel of identified brokers.

What kind of professional development is offered? ERS provides the option for professional qualifications and offers study support for relevant insurance certifications.

Does the role involve sales? It is a business development support role that involves lead generation, product education, and driving growth in GWP (Gross Written Premium).

Expert Analysis

In 2026, the shift towards “Specialist Motor” requires high-touch broker support. This BDSE role is a strategic “feeder” position for future Regional Development Managers. By focusing on digital migration and electronic trading, ERS is positioning itself to handle complex risks with modern efficiency, making “digital literacy” a core competency for success.

Location & Logistics Guide

While the role is remote-first,ERS is rooted in the London insurance market (Lloyd’s).Logistics involves managing a digital-first workflow while being available for key industry events and face-to-face meetings at the London headquarters or regional broker offices.This requires a self-disciplined professional with a robust home-office setup.https://en.wikipedia.org/wiki/City_of_London

Career Path

A Broker Development Support Executive can naturally progress into a Regional Development Manager (RDM) or Strategic Account Manager (SAM) role.Given IQUW’s diverse portfolio,there are also lateral opportunities to move into Specialty Underwriting,Sales Marketing,or Digital Transformation leadership within the group.

To apply for this job please visit careers-ers.icims.com.