Beauty Advisor (Sales, Stock, Cash) – Trafford Manchester Future Opportunities

Job Description
Location: Trafford, Manchester

Contract Type: Permanent, Full-Time (40h) or Part-Time

At Sephora, beauty is about feeling recognised, valued, and empowered, both individually and collectively. It means connecting meaningfully with others, embracing diversity and inclusivity, unlocking your potential, and making an impact every day. Together, we create something truly beautiful.

As a Beauty Advisor at Sephora, specialising in cosmetics, your main responsibility is delivering exceptional customer service while demonstrating expertise in makeup, skincare, and fragrance. You will ensure smooth operational processes, including cash handling and stock management. You’ll help customers choose products, educate them on current beauty trends, and actively promote Sephora’s brand. Your contributions will support store success in the UK by enhancing customer satisfaction and driving sales.

You will thrive in this role by actively performing the following responsibilities:

• Customer Assistance: Greet and engage customers warmly, listening attentively to their preferences and needs. Provide personalised product recommendations, tailored to individual skin type, tone, and desired look. Guide customers on product selection and application techniques.
• Product Knowledge: Maintain up-to-date knowledge of the latest beauty trends, techniques, and Sephora product offerings. Understand the benefits and features of different makeup, skincare, and fragrance brands, including Sephora’s own label. Continuously learn about new product launches, ingredients, and industry developments to advise customers accurately.
• Sales and Goals: Engage with customers proactively to drive sales and achieve store targets. Suggest additional products, upsell complementary items, and promote Sephora’s loyalty program. Participate in promotions and events to maximise sales opportunities.
• Cash Operations: Process transactions accurately, adhering to Sephora’s cash handling policies and audit procedures. Perform daily cash-in and cash-out tasks, maintain tidy workspaces, and ensure sufficient packaging and gift wrap supplies.
• Stock Management: Receive, inspect, and verify incoming merchandise. Label and tag products efficiently, organise stockrooms and shelves, perform stock counts, and assist with inventory audits. Track stock levels and highlight items for reorder.
• Stock Replenishment: Coordinate with management to prioritise stock tasks. Ensure sales floors are promptly restocked, maintain appealing displays, and rotate products as needed. Support merchandising plans and promotional displays.
• Visual Merchandising: Keep makeup, skincare, and fragrance areas organised and visually attractive. Ensure products are well-stocked and monitor expiry dates, removing damaged items. Participate in display and promotional activities.
• Brand Representation: Uphold Sephora’s brand values and maintain a professional appearance. Ensure counters and displays meet visual merchandising standards. Act as a brand ambassador by promoting Sephora’s values and offerings.
• Team Collaboration: Work closely with colleagues and management to foster a positive and inclusive environment. Share knowledge and best practices, participate in meetings, trainings, and workshops to improve overall service and sales performance.

Applicants should have:
• Experience in retail, customer service, or store operations (cash and stock handling).
• Passion and knowledge of makeup, skincare, and fragrance products, applications, and trends.
• Strong interpersonal and communication skills for building customer rapport.
• Excellent organisational skills with keen attention to detail.
• Physical ability to lift boxes, stand for long periods, and perform other retail tasks.
• Proven track record in delivering personalised customer service.
• Goal-driven approach to achieving and exceeding sales targets.
• Ability to multitask, prioritise, and thrive in a fast-paced retail setting.
• Flexibility to work evenings, weekends, and holidays.

Note: This job description is a general overview and may be updated based on store needs.

This application is for potential future Beauty Advisor opportunities in Belfast. Applying does not guarantee immediate openings but ensures consideration for relevant future roles.

At Sephora, you will find:
• A community that embraces authenticity and values differences.
• A culture of empowerment, learning, and growth, offering tools and opportunities to innovate and lead.
• Work that brings fulfilment, from delighting clients to inspiring the industry, where every action matters.

Join us and belong to something beautiful. Sephora celebrates diversity and fosters an inclusive environment for all.

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Job Summary
Sephora’s Beauty Advisor role involves providing expert guidance in makeup, skincare, and fragrance, delivering excellent customer service, managing stock and cash operations, and supporting visual merchandising. The position fosters career development within a diverse, inclusive, and fast-paced retail environment.

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FAQs

1. Do I need experience to apply?
   Retail or customer service experience is preferred but not mandatory.

2. Is this role full-time or part-time?
   Both full-time (40h) and part-time positions are available.

3. Will I receive training?
   Yes, comprehensive training on products, sales, and operations is provided.

4. Are flexible hours required?
   Yes, including evenings, weekends, and holidays.

5. Does this application guarantee an immediate job?
   No, it ensures consideration for future Beauty Advisor openings in Belfast.

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Expert Analysis
This role combines retail operations with specialised beauty expertise, offering hands-on experience in customer service, stock management, and sales. Sephora promotes career growth, skill development, and inclusivity, making it ideal for those passionate about cosmetics and looking to thrive in a vibrant, fast-paced environment.

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Location & Logistics Guide
Sephora Trafford, Manchester, North West England, United Kingdom
Address: Trafford, Manchester
Google Maps URL: https://goo.gl/maps/6BzJ2oA7wz72

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Career Path
Starting as a Beauty Advisor, individuals can advance to senior sales roles, team lead positions, or management within Sephora. The company encourages ongoing learning, product knowledge development, and participation in promotional and merchandising initiatives to support professional growth.