Band 3 Healthcare Support Worker – RACE Clinic

University Hospitals Dorset (UHD) is seeking a motivated and compassionate Healthcare Support Worker to join the Rapid Access Consultant Evaluation (RACE) Clinic. This nationally recognized Same Day Emergency Care (SDEC) service is designed specifically for older patients, allowing them to receive expert assessment and diagnosis without the need for hospital admission. As an integral part of this Advanced Clinical Practitioner (ACP)-led team, you will help bridge the gap between emergency medicine and geriatric care, ensuring our senior patients receive dignified and efficient treatment.

Core Requirements and Skills

Values: Must be kind, caring, and highly motivated to work with older populations.
Clinical Skills: Experience in providing direct patient care, including monitoring vitals and assisting with daily living needs.
Logistics: Ability to safely convey patients to various diagnostic departments (Radiology, Pathology) across the hospital site.
Communication: Clear verbal and written skills to report findings directly to the ACP team.
Flexibility: Willingness to adapt to service changes as UHD transforms services under the New Hospital Programme.
Integrity: Applications must be an honest reflection of your own skills (AI use must be declared/managed with integrity).

Key Responsibilities

Same Day Care Support: Assist in the rapid assessment and management of older patients referred from GPs or the Emergency Department.
Patient Flow: Facilitate the smooth movement of patients through the clinic to ensure discharge occurs the same day whenever possible.
ACP Support: Work directly under the supervision of Advanced Clinical Practitioners, carrying out delegated clinical tasks.
Diagnostics: Escort patients to and from diagnostic tests, ensuring their safety and comfort during transit.
Environment: Maintain a clean, welcoming, and clinical environment suitable for elderly care.

Diversity and Inclusion at UHD

University Hospitals Dorset is committed to a representative workforce. According to the UHD Workforce Race Equality Standard (WRES) data:

Workforce Composition: Approximately 18.5% of the Trust’s staff are from Black, Asian, and Minority Ethnic (BAME) backgrounds.
Support Networks: The Trust hosts active networks including the Diverse Ethnicity Network (DEN), Pride, and Pro Ability to ensure all staff feel a sense of belonging.
Recruitment: UHD is a Disability Confident employer and a supporter of the Armed Forces Covenant, offering guaranteed interview schemes for qualifying candidates.

Vital Information

Salary: Band 3 (Agenda for Change).
Hours: Full-time, currently Monday–Friday, 09:00–17:00 (ideal for work-life balance).
Location: Initially based at Poole Hospital, with a planned transfer to the Royal Bournemouth Hospital (RBH) site following the Trust merger.
Interview Date: 26 February 2026.

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