Crown Court Admin Officer – HM Courts & Tribunals Service (HMCTS)

Are you looking for a career with a real purpose? HM Courts & Tribunals Service (HMCTS) is seeking dedicated Admin Officers to join the team at Nottingham Crown Court. We are the backbone of the justice system in England and Wales, ensuring that people and businesses can access life-changing justice. If you are a proactive professional committed to public service and making a difference in your community, this is your opportunity to help keep justice going.

About the Role

As a Crown Court Admin Officer, you will play a critical role in the management of serious criminal cases. You will be responsible for the digital “engine room” of the court—preparing criminal files for hearings, managing correspondence, and acting as a vital link between the court and criminal justice agencies. This is a high-responsibility, customer-facing role where you will manage everything from general enquiries from barristers and solicitors to the essential management of jurors. Your work ensures that the court operates smoothly, helping users navigate the complexities of the Crown Court system with professionalism and care.

Key Responsibilities

Digital File Management: Managing and preparing criminal digital files to ensure all documentation is ready for court hearings.
Agency Liaison: Handling enquiries from the police, Crown Prosecution Service, solicitors, and barristers via email, phone, and face-to-face interaction.
Juror Management: Coordinating the full range of duties associated with the management of jurors during serious criminal trials.
Administrative Progression: Carrying out general administrative duties to move cases efficiently through the tribunal and court systems.
Public Interaction: Serving as a primary point of contact for the public, providing clear and approachable guidance on court processes.

Requirements & Skills

Communication: Excellent written and verbal communication skills with a friendly and approachable manner.
Technical Accuracy: Exceptional attention to detail, particularly when resulting cases and managing legal documentation.
Time Management: Skilled in organizing your time, prioritizing tasks efficiently, and multi-tasking in a fast-paced environment.
IT Adaptability: Proficient in using various software packages and adapting to in-house digital filing systems.
Customer Service: A genuine desire to provide proactive and effective support to court users by phone, email, and in person.

Benefits & Working Arrangements

Location: Based at Nottingham Crown Court, 60 Canal Street.
Hours: Standard full-time hours are 37 hours per week. Part-time options are considered (minimum 30 hours over 4 days).
Work Style: These are operational, customer-facing roles that require successful applicants to be office-based.
Career Growth: Access to extensive training and a career path within the wider Civil Service and Ministry of Justice.
Visa Note: This role is not eligible for new Skilled Worker visas. Applicants must have the existing right to work in the UK.

To apply for this job please visit restless.co.uk.