IT Support Specialist

IT Support Specialist

• Company website link – https://www.klazinfuturetech.com/

• Company name – Klazin Future Technology

• Location – Kingston, Jamaica

• Postal Code – JMKN0002

• Region – Jamaica

• Company Office local Address – 78 New Kingston Road, Kingston, Jamaica

• Contact info – +1 876-555-7890

• email address – careers@klazinfuturetech.com

• Country – Jamaica

• Job Type – Full Time

• Job Average Salary rate – JMD 1,200,000 – 1,800,000 yearly

• Currency – Jamaican Dollar

Job description

Klazin Future Technology is a technology consulting company and our aim is to provide out-source Information Technology Service at the highest level to our customers and partners. If you are looking for a challenging and exciting career in the world of technology, then look no further.

Job Objective

In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, securing data, training and full support.

Key Functions and Duties
Provide technical support to end-users, including troubleshooting and resolving hardware, software, and networking issues.

Install and configure new hardware and software applications, including operating systems, productivity software, and antivirus programs.

Maintaining and upgrading computer systems, including hardware and software upgrades, system patches, and security updates.

Install, monitor and manage devices on network, including but not limited to configuring routers, switches, pbx and other network devices, troubleshooting network connectivity issues, and implementing network security measures.

Perform system backups to prevent data loss and disaster recovery procedures in the event of system failure

Implement security measures, such as firewalls, antivirus programs, and intrusion detection systems, to protect computer systems and sensitive data from security breaches

Maintian and update WordPress and html website.

Excerpt from the official job listing
See full job description from the company website.

Job Summary

The IT Support Specialist maintains and troubleshoots computer systems, networks, and software applications. This role ensures operational efficiency, resolves technical issues promptly, and provides guidance to staff, contributing to the smooth functioning of the company’s IT infrastructure.

About Us

Klazin Future Technology drives innovation in IT solutions, providing businesses with robust technology support and cutting-edge services. We focus on delivering reliable, secure, and scalable solutions. Our team values expertise, collaboration, and proactive problem-solving, fostering a professional environment where technology and human talent meet to achieve operational excellence.

Culture and Work Environment

We cultivate a structured and collaborative work environment emphasizing continuous learning and skill development. Employees engage in problem-solving, share knowledge openly, and follow best practices to maintain high IT standards. Safety, accountability, and communication guide our day-to-day operations.

Why Work With Us

Joining Klazin Future Technology offers exposure to diverse IT systems and innovative projects. Employees gain professional growth, hands-on technical experience, and mentorship in a collaborative environment. Our culture encourages initiative, practical problem-solving, and recognition of contributions to company success.

Key Responsibilities

• Provide technical support for hardware and software issues

• Troubleshoot and resolve network connectivity problems

• Assist staff with IT-related queries and training

• Maintain system updates, backups, and security protocols

• Document technical solutions and maintain support logs

Key Qualifications

• Bachelor’s degree in Information Technology or related field

• Strong knowledge of computer systems, networks, and software

• Excellent problem-solving and communication skills

• Ability to work independently and collaboratively

• Familiarity with security protocols and data management

Benefits & Perks

• Competitive salary and performance-based bonuses

• Health and wellness support

• Professional development and training opportunities

• Collaborative and technology-driven work environment

• Career growth and mentorship programs

Location Insights

Kingston provides a central hub for IT and tech businesses, offering access to commercial networks, technology resources, and professional development opportunities.

Common 5 Interview Questions and Tips

1. Describe a time you resolved a complex technical issue. – Use a detailed example.

2. How do you prioritize multiple IT requests? – Show organizational skills.

3. Explain your experience with network troubleshooting. – Demonstrate practical knowledge.

4. How do you stay updated with IT developments? – Highlight continuous learning.

5. How do you handle frustrated users? – Showcase communication and patience.

Tip: Provide concrete examples demonstrating technical skills, problem-solving, and teamwork.

Market-Based Salary Overview and Analysis

IT Support Specialist salaries in Kingston range from JMD 1,150,000 to 1,900,000 annually, depending on experience, certifications, and company size. Positions may include bonuses or performance incentives.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.
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Klazin Future Technology hiring IT Support Specialist in Kingston offers full-time employment, competitive salary, career growth, hands-on IT experience, and collaborative technology-focused workplace.

Advance your IT career with Klazin Future Technology as an IT Support Specialist. Full-time Kingston role with competitive pay, skill development, and collaborative professional environment.