Website Aitken Spence PLC
Aitken Spence PLC is a diversified Sri Lankan conglomerate with interests in hospitality, logistics, maritime services, power generation, and printing. We deliver sustainable value through innovation and disciplined governance. Our teams combine decades of expertise with forward-looking strategies, ensuring that each business unit operates responsibly and efficiently.
Operations Manager
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Company website link – https://www.aitkenspence.com/
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Company name – Aitken Spence PLC
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Location – Kandy, Sri Lanka
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Company Office local Address – 315 Vauxhall Street, Colombo 02 (Head Office; Kandy regional office details to be confirmed)
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Contact info – +94 11 230 8308
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Email address – info@aitkenspence.lk
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Country – Sri Lanka
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Job Average Salary rate – LKR 150,000 – 220,000 per month (typical range for similar managerial roles)
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Currency – LKR
Job description
As Operations Manager, you will oversee the daily operations of the hotel, ensuring seamless guest experiences while maintaining the highest service standards. You will work closely with Department Heads to drive efficiency, optimize resources, and uphold the luxury standards our guests expect.
Responsibilities
• Lead and manage the operational departments (Front Office, Housekeeping, F&B, and others).
• Ensure exceptional guest satisfaction through service excellence and attention to detail.
• Implement and monitor operational policies, procedures, and brand standards.
• Drive revenue growth and cost control initiatives while maintaining quality.
• Support staff development, engagement, and performance management.
• Collaborate with the General Manager and leadership team on strategic initiatives.
Excerpt from the official job listing
See full job description from the company website.
Job Summary
The Operations Manager leads regional operations by coordinating teams, improving processes, and maintaining service quality. The role requires strong leadership, analytical skills, and an ability to implement efficient strategies while ensuring compliance with company standards and supporting sustainable business growth.
About us
Aitken Spence PLC is a diversified Sri Lankan conglomerate with interests in hospitality, logistics, maritime services, power generation, and printing. We deliver sustainable value through innovation and disciplined governance. Our teams combine decades of expertise with forward-looking strategies, ensuring that each business unit operates responsibly and efficiently. We maintain strong stakeholder relationships while pursuing long-term growth and social responsibility. Learn more at https://www.aitkenspence.com/.
Culture and Work Environment
We promote a culture of integrity, collaboration, and continuous improvement. Teams communicate openly, share knowledge, and uphold high professional standards. Our leaders encourage accountability and create opportunities for skill development while ensuring that every employee contributes meaningfully to the company’s objectives.
Why Work With Us
You will join a respected organisation that values expertise and strategic thinking. We provide clear goals, leadership support, and opportunities to influence high-impact projects. Your work will help shape operations that drive efficiency, sustainability, and long-term success.
Key Responsibilities (short summary)
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Oversee and coordinate regional operations to meet performance targets
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Implement process improvements to enhance efficiency and service quality
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Manage teams, allocate resources, and ensure regulatory compliance
Benefits & Perks
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Competitive managerial salary and allowances
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Professional development and leadership training
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Opportunities to work across diverse business sectors
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Supportive leadership and structured career progression
Location Insights
Kandy offers a blend of cultural heritage and modern amenities. The city provides a cooler climate, moderate living costs, and convenient transport links. Professionals enjoy a balanced lifestyle with both urban and scenic surroundings.
| Category | Details |
|---|---|
| Role Type | Full-time Operations Manager |
| Reporting To | Regional Director / Head of Operations |
| Skills Required | Leadership, process optimisation, regulatory compliance |
| Salary Range | LKR 150,000 – 220,000 per month |
Common Interview Questions and Tips
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Describe a process improvement you successfully implemented and its impact.
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How do you motivate teams to meet operational targets?
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Explain a time you resolved a major operational challenge under tight deadlines.
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How do you ensure compliance with safety and quality standards?
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What strategies do you use to balance cost efficiency and service quality?
Market-Based Salary Overview and Analysis
Operations Manager positions in Sri Lanka typically pay LKR 140,000–250,000 per month, depending on industry and scope of responsibility. Larger companies and roles with multi-team oversight tend to offer compensation at the upper end of the range, often including performance bonuses.
Disclaimer
We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.
More Related Jobs Check Here
Aitken Spence seeks an experienced Operations Manager in Kandy to lead teams, streamline processes, and ensure consistent service standards while contributing to sustainable corporate growth and operational excellence
To apply for this job please visit lk.linkedin.com.